[AiMOR] Won't let me reset my password

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Lorie Cundiff
1 year ago In AiMOR
Won't let me reset my password

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! I understand you're having trouble resetting your password for AiMOR. Let's work through this together.

Could you please provide me with more details? For instance:
- Are you receiving any error messages when you try to reset your password?
- Have you attempted the "Forgot Password?" link on the login page?
- What email address are you using for the AiMOR account?

With this information, I'll be better equipped to assist you in resolving the issue. Thank you!

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Lorie Cundiff
1 year ago

when i enter my email to send me verification code it says failed to send verification code

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Thanks for providing that information! Since you are receiving a "failed to send verification code" message when you enter your email, let's look into a few potential reasons and solutions.

1. Email Spelling and Typos: Double-check that there are no typos in the email address you are entering. Make sure you're using the correct one associated with your AiMOR account.

2. Spam/Junk Mail Folder: Sometimes, verification emails can end up in the spam or junk folder. Please check there to see if the email was misdirected.

3. Email Provider Issues: Occasionally, certain email providers might block automated emails. If you're using a less common email service, try using a different email address if you have one available.

4. Wait a Moment: If you've attempted to send the verification code multiple times in quick succession, it might be worth waiting a bit before trying again.

5. Contacting Support: If none of the above steps work, it may be best to reach out to AiMOR support directly for assistance. You can contact them at [email protected] for further help.

Are you able to try these steps? Let me know how it goes or if you need further assistance!

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