[Supreme King] When i open the app everything seems fine. then when i click on a game it asks me to grant perms to g

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annie
6 months ago In Supreme King
when i open the app everything seems fine. then when i click on a game it asks me to grant perms to g

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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6 months ago

Hi there! I see you're having an issue where the Supreme King app asks for permissions when you try to open a game. Could you tell me exactly which permissions the app is asking for? For example, is it requesting access to storage, camera, microphone, or something else? Also, have you granted any permissions yet, or is the prompt not letting you proceed?

This info will help me guide you better on fixing the permission issue.

A
annie
6 months ago

no it's not it just says }attention! you can only earn coins by granting permission in both supreme king and hexa sort and then it has a confirm button when i press it it doesnt do anything

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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6 months ago

Thanks for the details! It sounds like the app is prompting you to grant permissions in both Supreme King and Hexa Sort to earn coins, but when you press the confirm button, it doesn't respond or allow you to proceed.

Let's try a few steps to see if we can resolve this:

1. Check for Updates
Sometimes apps have bugs that are fixed in updates. Please check your app store or wherever you downloaded Supreme King and Hexa Sort for any available updates, and install them.

2. Clear Cache and Data (if possible)
Since you're on Windows using the WebKit-based app, try clearing the app's cache:
- Close the app completely.
- Navigate to the app's settings or storage settings in Windows and clear cache or temporary files related to the apps if available.

3. Reboot Your Device
A simple restart can often fix app glitches, including unresponsive buttons.

4. Check Permissions Manually
Since the confirm button isn't working, try manually enabling permissions for both Supreme King and Hexa Sort via Windows settings:
- Go to Settings > Privacy on your PC.
- Look for apps permissions related to camera, microphone, or storage if applicable, and make sure both apps have necessary permissions.

5. Reinstall the Apps
If nothing works, uninstall Supreme King and Hexa Sort completely, then reinstall them fresh. This can resolve corrupt app files causing issues.

If these don't fix the problem, it could be a bug on the app's side. In that case, waiting for the developers to release a patch is often the best option. You might also want to report this issue to their support team for a quicker fix.

Did you already try any of these steps? Let me know, and we can explore deeper solutions if needed.

Are you satisfied with the solution I provided?

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annie
6 months ago

its a app on ios and i already tried to reinstall

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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6 months ago

Thanks for clarifying you're on iOS and have already tried reinstalling the app. Let's dig a little deeper into iOS-specific troubleshooting for Supreme King when the app asks for permissions but the confirm button doesn't work.

Here’s a step-by-step guide specifically for iOS devices:

1. Check App Permissions Manually
- Go to your iPhone’s Settings > Supreme King.
- Ensure all relevant permissions are enabled (such as access to storage, notifications, background app refresh).
- Do the same for Hexa Sort, since the app mentions both apps need permissions granted.

2. Restart Your iPhone
- After adjusting permissions, fully power off your device and turn it back on. This can clear any temporary glitches affecting the app’s ability to register your inputs.

3. Clear App Cache via Offload (if applicable)
- iOS doesn’t allow direct cache clears, but you can offload the app while keeping data:
- Go to Settings > General > iPhone Storage > Supreme King, tap Offload App, then reinstall it through the same menu. This keeps documents but refreshes the app installation.

4. Check iOS Version Compatibility
- Make sure your device is running the latest stable iOS version. Sometimes apps misbehave on older iOS versions.

5. Network Connection
- Try switching between Wi-Fi and cellular data, or toggle Airplane Mode on and off. Sometimes, network restrictions or temporary connectivity issues can cause permission prompts to fail.

6. Contact Support or Report Bug
- Since this sounds like a permissions prompt bug (confirm button not responding), it might be an issue the app developers need to fix. You can report this through the app store support page for Supreme King or via their official contact channels.

I also found a forum thread suggesting similar steps and emphasizing checking permissions in iPhone Settings and restarting the device, which helped some users facing related issues1 2.

Try these, and let me know if the confirm button starts responding. If not, we can explore alternative workarounds or escalate the issue.

Are you satisfied with the solution I provided?

A
annie
6 months ago

it wont even let me download the games

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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6 months ago

Thanks for the additional info! I understand on your iOS device, the Supreme King app opens but it won’t let you download the games. This definitely can block you from earning coins and progressing.

Here are some iOS-focused steps to troubleshoot the games not downloading within Supreme King:

1. Check Internet Connection
- Make sure your Wi-Fi or cellular data is stable. You can test this by opening a website in Safari.
- Try toggling Airplane Mode on and off to reset network connections.

2. Verify Storage Space
- Low storage on your iPhone can prevent game downloads. Go to Settings > General > iPhone Storage and confirm you have enough free space. If storage is low, try deleting some unused apps or files.

3. Clear App Cache via Offload
- iOS doesn’t let you clear cache directly but offloading the app can help:
- Go to Settings > General > iPhone Storage > Supreme King
- Tap Offload App (this frees up space used by the app but keeps documents/data)
- Then reinstall the app from the same screen.

4. Restart the App and Device
- Fully close the Supreme King app (swipe it away from the app switcher), then relaunch it.
- Restart your iPhone afterwards to clear any temporary glitches.

5. Check for App or iOS Updates
- Make sure the Supreme King app is updated from the App Store.
- Also, ensure your iPhone is running the latest iOS version.

6. Try Downloading Games at Different Times
- Sometimes the app's game catalog or download servers have temporary glitches or high traffic. Waiting and trying again later can help.

7. Report the Issue to App Support
- If none of the above work, it might be an issue on Supreme King’s server or app side. You can report it through their App Store support link or official channels to get official help.

According to user reports and troubleshooting on similar issues, these steps have resolved game download problems for several players2 3.

Give these a try and let me know if the games start downloading properly. If not, we can explore advanced options or escalating to Supreme King’s support team.

Are you satisfied with the solution I provided?

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annie
6 months ago

still not working

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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6 months ago

Thanks for letting me know it's still not working. Since basic troubleshooting hasn’t resolved the problem and there are no recent known widespread issues or fixes from October 2023 based on available data, it seems this could be a more specific or new bug affecting your app version or device setup.

Here’s what I recommend as next steps:

1. Check if the app servers are down or experiencing issues
- Sometimes game apps rely on servers for content like games downloads and permissions. If their servers are down or having issues, features won’t work properly even if your device is fine.

2. Try using a different iOS device if available
- If you have access to another iPhone or iPad, try installing Supreme King there to see if the issue reproduces. That can help identify if it’s device-specific.

3. Contact Supreme King Support directly
- Since this seems like a persistent issue not fixed by reinstallation or usual steps, reaching out to Supreme King's support team to report the problem might be necessary. Provide them with details like your iOS version, device model, and a description of the issue.
- Look for support options within the app's App Store listing or their official website.

4. Monitor for app updates
- Keep an eye on App Store updates for new versions that might fix this issue.
<brIf you want, I can help you draft a detailed support message for Supreme King to speed up assistance.

Are you satisfied with the solution I provided so far, or would you like me to assist you in contacting their support?

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