Hi there! I’m sorry to hear that you're having trouble with the HiTV app showing a "not allowed in region" message. Let’s work together to figure this out.

Can you tell me if you were previously able to access the HiTV app without issues, or is this the first time you're encountering this message? Also, have you recently made any changes to your device settings, such as location settings or your Google Play Store account settings?

In the meantime, here are some steps you can try to resolve the issue:

1. Check Location Settings: Make sure that your device's location settings are turned on. This helps apps accurately determine your region.

2. Clear Cache and Data:
- Go to Settings > Apps > Google Play Store.
- Tap on Storage and then select Clear Cache and Clear Data.

3. Check Google Play Store Region: Sometimes, the Play Store region may not align with your actual location.
- Open the Google Play Store and tap on your profile icon.
- Select Settings > General > Account and device preferences.
- Check your country/region to ensure it's set correctly.

4. Uninstall and Reinstall HiTV App:
- Uninstall the HiTV app and then reinstall it from the Play Store.

5. Use a VPN (if necessary): If the app is still showing the region restriction, you might consider using a reliable VPN service to change your location to an accepted region for HiTV.

Please try these steps out and let me know how it goes! If the issue persists, we can look into further options. Are you satisfied with this initial guidance?