Hi there! I see you’re encountering a 404 error when trying to open an old version of the HiTV app, and this issue has been there for a few years. Just to get a better sense—do you mean the app itself won’t open at all, or is the error showing up when you try to access some content inside the app? Also, have you tried updating the app to a newer version recently?

Generally, a 404 error means the app is trying to reach a page or server resource that no longer exists, which can happen if older app versions are discontinued or their links are broken.

Here’s what I recommend you try step-by-step:

1. Update the HiTV app
Since you’re using an older version, first try updating the app to its latest version from the Google Play Store. Older versions often stop working if the service changes on the backend.

2. Clear app cache and data
Go to your Android device’s Settings > Apps > HiTV > Storage, then tap “Clear Cache” and “Clear Data.” This can fix issues caused by corrupted files.

3. Check your internet connection
Sometimes connectivity can lead to loading errors, so ensure you have stable internet.

4. Restart your device
A simple restart can refresh your system and resolve certain glitches.

5. If the issue persists with the current app version
It’s possible the old version is no longer supported at all. In that case, you might need to:
- Uninstall the old version.
- Download the latest official version.

If updating is not straightforward or the older app version is no longer available, this 404 error is likely unavoidable because the app’s backend services or URLs it relies on have changed or been removed.

Would you like me to guide you through updating the app or checking for any newer HiTV versions compatible with your Android 10 device? Also, let me know if the problem appears only when accessing specific shows or features within the app. This information helps me provide more precise assistance!