Hello! I understand you're having trouble with a markup drawing created in Microsoft Designer not carrying over drawn lines when you download it to Clipchamp. Let’s work together to resolve this.

To start, could you please provide a bit more detail?
- What type of markup lines are you drawing in Microsoft Designer?
- Are you trying to download it as a video or another format?
- Have you tried any specific steps already?

Once I have this information, I can guide you more effectively!

I have downloaded the designer file and added it to clip champ, I have done a screen copy and pasted into word, and all the text and drawn symbols are there but no lines which explain transport modes, i.e. the reason for the drawing

Thank you for the detailed information! It sounds like the drawn lines in your design may not be supported in the format when transferring from Microsoft Designer to Clipchamp and then to Word.

Here are a few steps you can try to see if it helps to retain the lines:

1. Export Format: Make sure that when you export your design from Microsoft Designer, you are using a format that retains all elements, including the lines. Using a file type like PNG or JPG might be more effective for graphics as it captures everything visually.

2. Copying Directly: Instead of downloading the file and then uploading it to Clipchamp, try copying the design directly from Microsoft Designer and pasting it into Clipchamp. Sometimes a direct copy retains more information than a file export.

3. Check Clipchamp Settings: After you upload the design to Clipchamp, check the settings. Some video editing software may have options to preserve transparency or certain visual elements.

4. Use a Different Tool: If the issue persists, consider using an alternative tool to bring the design into Word. For example, you could try importing into Microsoft PowerPoint first, which may handle those drawn lines differently before you transfer it over to Word.

5. Screen Capture: As a last resort, doing a screen capture (screenshot) of the design while in Microsoft Designer may help retain the visual elements, including the lines.

If these steps do not solve the problem, it may be helpful to review the Microsoft support documentation regarding exporting elements from Designer to see if there are specific limitations noted regarding the lines in the designs 1.

Let me know if you need further assistance! Are you satisfied with the solution I provided?