Hi there! I understand that the scanner on your Texas Lottery Official App isn’t responding when you try to scan tickets on your iPhone running iOS 18.7. Let’s work through some steps to get it working again.

First, can you tell me if you’ve already tried any fixes like updating the app or restarting your phone? Also, is the scanner just not opening at all, or does it open but fail to read the ticket barcode?

Meanwhile, here’s a general step-by-step to try:

1. Check for App Update
Go to the App Store and verify if there’s an update available for the Texas Lottery Official App. Updates often fix bugs related to scanning.

2. Restart Your iPhone
Sometimes a simple restart can refresh permissions and clear minor glitches.

3. Camera Permissions
Ensure the app has permission to use your camera:
- Open the Settings app on your iPhone.
- Scroll down and tap Texas Lottery Official App.
- Make sure the Camera toggle is turned on.

4. Clear App Cache / Reinstall
Although iOS apps don’t have a direct cache clear option, deleting the app and reinstalling it can reset any app data causing issues.

5. Good Lighting and Ticket Position
When scanning, make sure you have good lighting, and hold the ticket steady with the barcode clearly visible in the camera view.

If after these, the scanner is still unresponsive or not working properly, we can explore more advanced settings or check if there are known app issues currently affecting the scanning feature.

Would you like me to guide you through any of these steps in detail? And please let me know what you’ve tried already!