[Texas Lottery Official App] Recent scratch offs not available to view

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Christina G
Recent scratch offs not available to view

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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6 months ago

Hi there! I understand you're having trouble seeing the recent scratch-offs in the Texas Lottery Official App on your iPhone running iOS 18.6.2. Let's try to get that fixed for you.

To start, could you tell me a bit more? Are you unable to find any new scratch-off games at all in the app, or is it specific scratch-offs that you know were recently released? Also, has this issue just started happening recently, or has it been ongoing?

Meanwhile, here're some basic steps we can try:

1. Make sure your Texas Lottery App is updated to the latest version from the App Store. Sometimes new content like recent scratch-offs needs the newest app update to show properly.

2. Close the app fully (swipe it away from the app switcher) and then reopen it. This can refresh the in-app content.

3. Check your internet connection — the app needs a working network (Wi-Fi or cellular) to load new scratch-off game info.

4. If you are logged in, try logging out and back into the app. Sometimes that refreshes your account data.

If none of those steps bring the recent scratch-offs to view, the next step is to check if other users are experiencing a similar problem or if there might be a temporary outage on the app's end.

Could you confirm what you've already tried and what you see on the screen when you look for recent scratch-offs? That will help me guide you further.

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