[Texas Lottery Official App] The app has not scanned/read my tickets in several weeks.

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Debbie
The app has not scanned/read my tickets in several weeks.

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hi there! I understand you've been having some trouble with the Texas Lottery Official App not being able to scan your tickets for several weeks now. Let’s try to get this sorted out together!

First, could you please confirm the following for me?

1. Have you recently updated the app to the latest version?
2. Are you experiencing this issue with all tickets or just specific ones?
3. Have you tried any troubleshooting steps yourself, like restarting your iPhone or reinstalling the app?

Once I have that information, I can guide you through the next steps!

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