[i24NEWS] Shows loading but nothing happens

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Inacio
11 months ago In i24NEWS
Shows loading but nothing happens

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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11 months ago

Hi! I understand that you're seeing the i24NEWS app or service showing a loading screen but it doesn't progress beyond that. Let's work together to get that sorted out.

To start, could you tell me a bit more about how you're accessing i24NEWS? For example, are you using it through a mobile app, a web browser on your Android device, or streaming on a smart TV device? Also, are you connected to Wi-Fi or mobile data? Any extra details will help me guide you better.

In the meantime, here are some basic steps you can try on your Android OS 10 device with the WebKit browser:

1. Clear the Browser Cache and Cookies
Sometimes, cached data or cookies can cause loading issues. You can clear them by going to your browser settings -> Privacy -> Clear browsing data -> Select cached images/files and cookies -> Clear data.

2. Check Your Internet Connection
Make sure your internet connection is stable. Try switching between Wi-Fi and mobile data to see if it makes a difference.

3. Restart Your Device
A quick reboot can resolve temporary glitches.

4. Check for Browser Updates
Ensure your browser is updated to the latest version available on your Android 10 device.

5. Try a Different Browser
If possible, try opening i24NEWS in a different browser like Chrome or Firefox to isolate if the issue is browser-specific.

Could you please try these steps and let me know if the problem persists or if any particular step helps? If it still shows loading without progress, I'll guide you through more advanced troubleshooting.

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