[i24NEWS] Downloaded on Roku tv. When I open, the Home Screen appears for 2 seconds then goes back toRoku home

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Karen Gilchrist
11 months ago In i24NEWS
Downloaded on Roku tv. When I open, the Home Screen appears for 2 seconds then goes back toRoku home

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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11 months ago

Hi there! I see you’re having trouble with the i24NEWS app on your Roku TV where it briefly shows the Home Screen and then kicks you back to the Roku home screen. That definitely sounds like something we can look into together.

Before we start, could you tell me if this behavior started happening suddenly, or has it been like this since you installed the app? Also, have you tried any steps already like restarting the Roku or reinstalling the i24NEWS app?

From what I know, some users have been experiencing similar issues recently because the i24NEWS Roku app is reportedly not supported by i24NEWS anymore, leading to login problems or the app not functioning properly. This could explain why the app does not stay open1.

Here are some initial steps you can try to troubleshoot:

1. Restart your Roku device:
- Go to the Roku Home screen, select Settings > System > System Restart. This clears temporary glitches.

2. Check if there’s a Roku system update available:
- Go to Settings > System > System Update > Check Now to ensure your Roku is up to date. Outdated software can cause app crashes.

3. Remove and reinstall the i24NEWS channel:
- From the Roku Home screen, navigate to the i24NEWS app, press the * key on your remote, and choose Remove Channel. Then go to the Roku Channel Store and add it back.

4. Check your internet connection:
- A weak or unstable connection might cause the app to fail loading content and kick back to Home.

If after these steps the issue persists, it is likely due to the app no longer being supported on Roku officially, as recent reports indicate. I recommend checking for alternative ways to watch i24NEWS, such as using their website directly through a web browser on supported devices or their iOS app on your iPhone.

Would you like me to help walk you through any of these steps? Also, feel free to share if you have already tried some of these so we can explore next-level options.

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