If you are encountering a message stating that your mobile number is already verified while trying to claim free drink awards from Greene King Pubs & Restaurants, follow these steps to resolve the issue:

1. Check Your Mobile Number: Ensure that the mobile number you are using is the one you registered with Greene King. If you have multiple numbers, try using the one linked to your Greene King account.

2. Log Into Your Account: Sign into your Greene King app or website. Go to your profile settings and check if the mobile number is correctly displayed. If it's incorrect, update it with the right number.

3. Contact Customer Support: If everything appears correct and you still cannot claim your award, reach out to Greene King's customer support. You can find assistance on their feedback survey page - learn more. Provide them with your mobile number and describe your issue clearly.

4. Look for Technical Issues: Occasionally, system glitches may cause verification issues. Wait a few hours and try again to see if the system refreshes.

5. Check for Promotions: Review any current promotions associated with your account. Your free drink offer may have specific conditions attached, so ensure you meet all eligibility criteria.

6. Visit the Greene King App: If you’re attempting to claim your drink through the app, ensure the app is updated to the latest version. Sometimes, app updates include fixes for such problems.

7. Participate in New Offers: If your issue persists and the verification does not work, consider participating in any new offers or promotions Greene King might be running, which could also refresh your eligibility for rewards.

By following these steps, you should be able to resolve the mobile verification issue and claim your free drink awards successfully. If you require more direct guidance, you can also check the Greene King Sport App for specific details related to promotions - learn more.