Hi there! I’m sorry to hear you’re having trouble logging in or creating an account with the Greene King Pubs & Restaurants app on your iPhone. Let’s get this sorted out together.

To help me assist you better, could you please tell me:

1. Are you trying to log in with an existing account or create a new one?
2. If logging in, what error message do you see, if any?
3. If creating an account, what happens when you try—are there any specific error messages?
4. Are you entering your mobile number during sign-up or login? Sometimes the number format is a common issue.

Meanwhile, here are some quick steps you can try that often help with account or login issues in this app:

1. Check mobile number format: If you’re entering a UK mobile number, include the country code +44 and omit the initial zero. For example, enter +447912345678 instead of 07912345678.
2. Restart the app: Force close the Greene King app entirely by swiping it away from your app switcher, then reopen it.
3. Restart your iPhone: Holding the side button and volume button together until the power off slider appears, then slide to power off. Turn it back on after a minute.
4. Update the app: Go to the App Store, check if there’s an update for the Greene King app, and install it if available.
5. Check internet connection: Make sure you have a stable Wi-Fi or mobile data connection.
6. Try logging in or signing up again carefully: Make sure no spaces or special characters are accidentally added in your email or password fields.

If you’ve tried these and still can’t log in or create an account, let me know what you’ve tried and what messages you see, and I’ll guide you further or look into deeper troubleshooting steps for you.

Are you able to share any specific error messages or observations when this happens?

Can’t log in or create account