If you are encountering a "mobile number already verified" message when trying to claim your free drink awards from Greene King Pubs & Restaurants, follow these steps to troubleshoot the issue:

1. Check Registration Status: Ensure that your mobile number is indeed registered properly in the Greene King app. Open the Greene King app and navigate to your account settings to verify that your number is listed correctly.

2. Retry Claiming the Award: Sometimes, the app can have temporary glitches. Close the app completely and reopen it. Try again to claim your free drink award from the offers section. The free drink offer is typically activated upon registration and visible in the offers section with a claim period of 30 days - learn more.

3. Re-verify Mobile Number: If the app still indicates that the mobile number is verified without allowing you to claim the award, consider logging out of your account and then logging back in. This may prompt the app to refresh your account details and allow you to claim the drink.

4. App Updates: Ensure that your Greene King app is updated to the latest version. Go to the App Store on your Macintosh device, search for Greene King, and check if an update is available. If so, update the app and try claiming the offer again.

5. Clear App Cache: In some cases, clearing the cache of the app can resolve persistent issues. You may need to uninstall and then reinstall the Greene King app to clear the cache completely.

6. Contact Support: If you continue to experience issues, reach out to Greene King's customer support for assistance. You can find contact details by visiting the Greene King website or through the help section within the app.

7. Redeem at Pubs: If all else fails and you have a physical voucher or you’re eligible for free drinks at certain events, consider visiting a participating Greene King pub and present your verification details there to claim your free drink - learn more - learn more.

By following these steps, you should be able to resolve the issue and successfully claim your free drink awards.

Can I reset my Greene King account mobile verification?

To reset your Greene King account mobile verification, follow these steps:

1. Access the Greene King App: Open the Greene King Pubs & Restaurants app on your device. Make sure you are logged into your account.

2. Navigate to Account Settings: Locate the account settings section, which is typically found in the menu. This section may be labelled as 'Profile,' 'Account,' or similar.

3. Select Mobile Verification Option: In the account settings, look for any option that relates to mobile verification or phone number settings. This may sometimes be labelled as "Verify Mobile Number" or "Edit Phone Number."

4. Initiate the Reset Process: If there is an option to reset or re-verify your mobile number, select it. You might need to enter your password again to confirm your identity before proceeding with the verification reset - learn more.

5. Follow Verification Steps: After initiating the reset, follow the on-screen instructions. You will likely need to enter your mobile number again and request a new verification code to be sent via SMS.

6. Receive and Enter Verification Code: Once you receive the verification SMS on your mobile device, enter the code in the app to complete the verification process.

7. Contact Support if Issues Persist: If you are unable to reset your mobile verification through the app, consider reaching out to Greene King’s customer support for assistance. This can usually be done through the help section of the app or their website - learn more.

By following these steps, you should be able to reset your mobile verification successfully.

Hi, Best thing to try is logging in with that number or using the “forgot details” option before creating anything new. These reward systems can be a bit strict with tracking visits and redemptions. I’ve seen similar setups explained on https://7thbrewcoffee.com/ where points and rewards are linked closely to one account, so duplicates tend to cause issues like this.

Best thing to try is logging in with that number or using the “forgot details” option before creating anything new. These reward systems can be a bit strict with tracking visits and redemptions. I’ve seen similar setups explained on https://7thbrewcoffee.com/ where points and rewards are linked closely to one account, so duplicates tend to cause issues like this.