Hello! I understand you're having trouble logging into the British Airways app on your Android phone even after clearing the app data. Let's see how I can help you get this resolved.

First, could you please tell me:
- Are you getting any specific error messages when you try to log in?
- Have you tried resetting your password via the app or the BA website recently?
- Are you able to log in through the British Airways website on your phone's browser or another device?

Meanwhile, here are some steps we can try next:

1. Reinstall the App: Uninstall the British Airways app completely, then download and install the latest version from the Google Play Store. Sometimes, old versions can cause persistent issues.

2. Check for Updates: Ensure your Android system is up to date, as some app functions depend on the OS version.

3. Clear Cache Separately: Apart from clearing data, clear the app cache through Settings > Apps > British Airways > Storage > Clear Cache.

4. Check Network Connection: Make sure your phone has a stable internet connection, preferably wifi, to avoid login failures due to connectivity.

5. Try Alternative Login Options: Sometimes logging in with your Executive Club membership number and PIN instead of email and password works better.

If none of these help, there have been reports of app login issues persisting after updates, and the developers are working on fixes. In that case, trying to log in via the BA website temporarily until the next app update may be the best workaround12.

Could you please try these and let me know what happens? That way I can guide you further if needed.

I've tried 1-4 with no success. I can't try 5 as I don;t know my PIN.

Thanks for letting me know you've tried those steps and for sharing that you don’t recall your PIN. No worries, I can help guide you through resetting your British Airways app PIN.

Here’s what to do:

1. Open the British Airways app on your Android phone. On the login screen, tap the “Forgot PIN?” or “Forgot Password?” link.

2. You’ll be prompted to enter your Login ID, which can be your email address, Executive Club membership number, or username.

3. After submitting your Login ID, British Airways will send you an email with a link to reset your PIN or password.

4. Open that email, follow the link provided, and set a new PIN.

If you don’t see the email in your inbox, please check your spam or junk folder. Also, ensure you are using the correct email address linked to your British Airways account.

In case you’re not receiving the reset email at all, try initiating the reset process on the British Airways website at this link: Forgotten PIN/Password? - British Airways 1 2 .

Could you try this and let me know if you receive the reset email? I’m here to help walk you through any part of the process.

Steps to reset British Airways app password

Certainly! Here are the steps to reset your British Airways app password:

1. Open the British Airways app or go to the British Airways password reset page in your browser.

2. On the login screen, select the "Forgot Password?" or similar link.

3. Enter your Login ID, which could be your email address, Executive Club membership number, or username.

4. Submit the request. British Airways will then send you an email with a link to reset your password.

5. Open the email from British Airways and click the password reset link provided.

6. Follow the instructions on the page to set a new password for your account.

7. Once reset, return to the app and log in with your updated password.

If you don’t receive the reset email, please check your spam or junk folder. Also, verify you're using the correct email associated with your BA account.

If the reset process still doesn’t work, sometimes it helps to try the password reset directly on this page: https://www.britishairways.com/main/forgottendetails 1 2.

Give those steps a try and let me know how it goes! I’m here to assist you through any part of the process. Are you satisfied with the solution I provided?

What to do if I forgot my PIN for British Airways app?

Thanks for your question about recovering a forgotten PIN for the British Airways app. Here's how you can reset it:

1. Go to the British Airways PIN/password reset page here: https://www.britishairways.com/main/forgottendetails

2. Enter your Login ID, which can be your email address, Executive Club membership number, or username.

3. Submit the request, and British Airways will send you an email with a link to reset your PIN or password.

4. Open the email and follow the link to choose a new PIN.

If you don’t receive the email, check your spam or junk folder, and verify you are using the correct login details.

Note that British Airways is phasing out PINs in favor of using passwords for most users, so if resetting the PIN isn’t working, try resetting your password instead and use that to log in1 2 6.

If you run into any issues during this process, please let me know. I’m here to assist you! Are you satisfied with the solution I provided?