Hi there! I’m Benjamin Carter, here to help you with this password entry issue on the Hallmark TV app.

To get started, could you please clarify a little for me? Are you trying to log into the Hallmark TV app on your Android device using the WebKit browser, or is this directly within the Hallmark TV app itself? Or are you possibly trying to sign in on the website via your browser?

This will help me guide you exactly where the password field should appear, and we can troubleshoot why it might be missing.

Looking forward to your reply!

It's on Roku

Thanks for letting me know you're using Roku—let’s get your Hallmark TV app sorted out!

Since you mentioned you can’t find where to enter the password, I’m guessing you’re at the login or activation step but the field isn't showing up properly. Let’s walk through the typical Roku setup process for Hallmark TV and I’ll highlight where you should be entering your password:

1. On your Roku device, press the Home button on the remote.
2. Navigate to "Streaming Channels" to open the Channel Store.
3. Use “Search Channels” and type in “Hallmark+” or “Hallmark TV” to find the app.
4. Add the Hallmark TV app to your Roku and launch it.
5. When launching for the first time, the app should prompt you to activate or sign in.
6. You will typically see a code on your TV screen. You need to go to the Hallmark activation website on another device (like your phone or computer) and enter this code. That website is often hallmarkplus.com/activate or something similar.
7. After entering the code online, you will then login with your Hallmark account email and password on that site.

If you don’t see any place to enter your password directly on the Roku screen itself, it’s because the Hallmark app uses this activation code process on a separate device for security. So, you wouldn’t enter your password on the Roku device, but rather on that activation webpage.

Could you check if you see an activation code on your Roku screen? If yes, I can guide you precisely on how to activate it using your phone or browser.

Also, just to note, Roku devices require OS version 11 or higher to support Hallmark+. If your Roku OS version is below that, the app might not function properly, and you may want to update your Roku system first under Settings > System > System update1 2.

Let me know what you see on your screen!