Hi there! I’m sorry to hear that your Frndly TV app won’t load on your Windows device. To help me better assist you, could you tell me if you're using the Frndly TV app directly on Windows or are you accessing it via a web browser? Also, have you noticed any error messages or does the app just show a blank or loading screen?

Meanwhile, I can guide you through some initial steps that usually help resolve this kind of issue:

1. Restart your Windows device to refresh the system resources.
2. If you’re using a web browser, close it completely and reopen it, then try accessing Frndly TV again.
3. Ensure your app or browser is updated to the latest version.
4. Clear the cache of the Frndly TV app or the browser’s cache if you’re watching via a browser. Sometimes cached data can cause loading problems.
5. Check your internet connection to make sure it’s stable and reasonably fast.

Let me know if you want help with clearing cache or updating the app/browser, and whether you've tried any of these steps already. That way, I can guide you more precisely!

help clearing cache

Thanks for letting me know you'd like help clearing the cache. Since you're on a Windows device, are you using the Frndly TV app downloaded from the Microsoft Store, or are you watching through a web browser like Chrome or Edge?

If it's through a browser, clearing cache works a little differently than with an app. But if it's the app, here’s a general way to clear cache on Windows apps:

1. Click the Start menu and open Settings (the gear icon).
2. Go to Apps.
3. Under Apps & Features, scroll down and find Frndly TV in the list.
4. Click on it, then choose Advanced options.
5. Scroll down and click the Clear button under "Reset" or "Terminate." This typically clears the app's cached data.

If you’re using a browser:

- For Chrome: Click the three dots at the top right > More tools > Clear browsing data > choose "Cached images and files" > Clear data.
- For Edge: Click three dots > Settings > Privacy, search, and services > Clear browsing data > Choose what to clear > select cached files > Clear now.

Let me know which method fits your situation or if you need more specific steps!