[CVS Pharmacy] I try to enter my date of birth but instead of the month I was born it shows Wednesday instead

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jesse spangler
1 year ago In CVS Pharmacy
I try to enter my date of birth but instead of the month I was born it shows Wednesday instead

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I understand you're having a problem where entering your date of birth is showing "Wednesday" instead of the month you were born. Let’s work together to resolve this!

1. Check the Date Entry Format: Ensure that you're entering your date of birth in the correct format expected by the system. It often might require the format to be in MM/DD/YYYY or DD/MM/YYYY, depending on your region. Can you confirm how you’re entering it?

2. Clear Your Browser Cache: Sometimes, issues with web forms are caused by cached data. Here’s how to clear your cache on a WebKit-based browser:
- Go to your browser settings.
- Locate the “Privacy” or “Clear Browsing Data” section.
- Make sure to check the box for “Cached images and files” and select a time range, like “All Time”.
- Click on “Clear Data.”

3. Try a Different Browser or Incognito Mode: If clearing the cache doesn’t help, try accessing the site in a different browser or in incognito mode. This can help bypass issues caused by other extensions or settings.

4. Update Your Browser: Ensure that your WebKit browser is up to date. You can usually find the update option in the settings menu.

5. Contact Support: If the problem persists, it may be beneficial to reach out to CVS Health support at [email protected] for personalized assistance.

Let me know how it goes or if you need any more help with these steps! Are you satisfied with the solution I provided?

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