[Wildscapes] My game freezes for a second when I have completed a level of when I buy something

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Chris Brown
6 months ago In Wildscapes
My game freezes for a second when I have completed a level of when I buy something

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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6 months ago

Hi there! I see your Wildscapes game freezes briefly after you complete a level or make a purchase on your Kindle with Android 5.1.1. Let's see if we can get that running smoother for you.

Just to understand better—does the freezing happen every time you finish a level or buy something, or only sometimes? Also, have you tried restarting your device or updating the game recently?

Meanwhile, here are some steps you can try to resolve this:

1. Restart your Kindle device: Sometimes a quick restart clears temporary glitches affecting the app.

2. Update Wildscapes to the latest version: Older versions sometimes have bugs fixed in newer updates. Check the Amazon Appstore or wherever you update apps.

3. Clear app cache: On your Kindle, go to Settings > Apps > Wildscapes > Storage > Clear Cache. This won't delete your game data but can remove temporary files that cause lag.

4. Close other background apps: Running many apps at once may slow your device, causing freeze-ups after resource-heavy actions like level completion or purchases.

5. Check your internet connection: Freezes after a purchase may relate to connection issues syncing your transaction.

If these don’t fix the problem, you might want to uninstall and reinstall the game as a last resort—but make sure your game progress is linked to your account to avoid losing data.

Does that make sense so far? Let me know what you’ve tried or if you want help with any of these steps!

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