Hi! I see that after deleting a sub account linked to your main account ([email protected]), Dark War isn’t loading at all. I want to help you get back into the game smoothly.

To understand better, could you tell me a bit more? For example:
- Did the game show any error messages when you try to load it?
- Are you connected via Wi-Fi or cellular data when attempting to load the game?
- Have you tried closing and reopening the game or restarting your iPhone since the issue started?

In the meantime, here are some steps to try that often resolve loading issues after account changes:

1. Completely close Dark War: Double tap your iPhone’s home button or swipe up (depending on your model) to open app switcher, then swipe the game off the screen to close it.
2. Turn off Wi-Fi and use cellular data: Sometimes switching network modes helps the game refresh connection.
3. Restart the game: Open the game again and see if it loads.
4. Restart your iPhone: Hold the power button, slide to power off, then turn it back on.
5. Ensure you’re logged into your main account: Confirm your email ([email protected]) is correctly signed in within the Dark War account settings.
6. Check for updates: Go to App Store and verify if there’s an update for Dark War, then install if available.
7. Reinstall the game: As a last resort, uninstall and then reinstall Dark War. This can refresh game data but be careful to ensure your main account is linked so you don’t lose progress.

If none of these works, it could be that deleting the sub account affected your saved game data or cloud sync. In that case, I can help escalate this to our support team for deeper investigation.

How does this sound? Have you tried any of these already, or did the game give any specific errors when it wouldn’t load?

I have done all the required steps but still won’t load

Thanks for letting me know you’ve done all those steps and the game still won’t load. Since the basic troubleshooting didn’t resolve this, let’s try a couple more focused approaches:

1. Check for server-side issues: Sometimes the game servers have temporary outages or maintenance that prevent loading. Could you tell me if Dark War’s official social media or forums mention any current server problems? I can also check for you.

2. Clear local cache (if possible): Although iOS limits direct cache clearing, deleting and reinstalling the app usually does this. You mentioned you already reinstalled, so that should be covered.

3. Confirm account linkage: Since you deleted a sub account, is it possible the game is still trying to pull data from that removed account? Check within the app login options if it offers to switch accounts or re-link your main account ([email protected]). Sometimes logging out fully and logging back in with the correct main account can reset this binding.

4. Check app permissions: On your iPhone, go to Settings > Dark War, then ensure the app has necessary permissions like network access. Restricting permissions might cause loading issues.

5. Try a different network: If possible, test loading Dark War on a different Wi-Fi network or cellular connection. Some networks have restrictions or slow traffic that may cause the problem.

Since this is somewhat persistent and related to deleting a sub account, I suspect your game data sync might have been impacted. At this stage, it may be best to reach out to Dark War support directly with your account details, so they can look into your game records and resolve data inconsistencies on their end.

You can email them at [email protected] with a full explanation of what happened and the troubleshooting you performed.

If you want, I’m happy to help draft that message or guide you through any further steps.

Are you comfortable trying these next suggestions, or would you prefer I assist you contacting support?