Hi! I see your Roblox app on your Android device is crashing and not working properly. I’d love to help get that sorted out for you. To start off, could you tell me if the app crashes right as you open it, or does it happen after some time while you’re using it? Also, have you already tried any fixes like restarting the device, clearing cache, or reinstalling the app?

Once I know a bit more, I can guide you through the best next steps for your Android OS 10 device.

Not working and crashing

Thanks for the info! Since you're experiencing Roblox crashing on your Android device with WebKit browser and Android OS 10, let's go through some targeted steps to troubleshoot this:

1. Restart your device: This refreshes system resources and can resolve temporary glitches.

2. Clear Roblox cache and data:
- Go to your device Settings > Apps > Roblox.
- Tap on Storage.
- Tap “Clear Cache” and then “Clear Data.”
This resets app data and can fix corrupted files.

3. Update Roblox app: Ensure you have the latest version from Google Play Store to avoid bugs.

4. Check device storage: Make sure you have enough free space (at least 1 GB recommended) as low storage can cause crashes.

5. Close background apps: Free up memory by closing other running apps.

6. Check network connection: Roblox requires a stable internet connection.

7. Reinstall Roblox: If the above don’t work, uninstall the app then reinstall it fresh.

If after these steps Roblox still crashes immediately or during play, please let me know if there are any specific error messages or if it crashes at startup vs after logging in. With that info, I can guide you further or look into any recent reports on similar crashes for Android devices2 5.

Are you okay to try these and tell me what happens?

Compatible devices for Roblox app

Compatible devices for Roblox app

Great question! For your Android device running Android OS 10, Roblox is compatible as long as your device runs Android 8.0 (Oreo) or higher and supports at least OpenGL ES 3.0, which is a graphics rendering standard used by the app. Most modern Android phones and tablets meet this requirement.

To summarize current mobile compatibility for Roblox:
- Android devices: Must have Android 8.0 or later
- iOS devices: Require iOS 13 or later
- Other devices: Amazon Fire tablets and select tablets with compatible OS versions are also supported

Since you're on Android 10, your device meets the OS version requirement. If your app keeps crashing despite this, it might be due to other factors like device storage, app version, or corrupted cache rather than fundamental device incompatibility6 2 4.

If you'd like, I can help you check for app updates, clear cache, or review other settings to get Roblox running smoothly on your Android 10 device. How does that sound?

Not working and crashing

Thanks for your patience! Since Roblox keeps crashing on your Android OS 10 device and you've already tried some basic steps, let’s dig deeper with some tailored fixes that have helped others in similar situations:

1. Force Stop & Clear Cache/Data
- Go to Settings > Apps > Roblox.
- Tap "Force Stop."
- Then tap Storage > Clear Cache and Clear Data.
This removes corrupted temporary files, which often cause immediate crashes8.

2. Check for App Updates or Beta Versions
- Open Google Play Store > My apps & games > Update Roblox if an update is available.
- Alternatively, if you are running a beta version of Roblox, consider switching back to the stable version, as beta versions can sometimes cause instability.

3. Check Your Internet Connection
- Switch between Wi-Fi and mobile data to see if connection issues are triggering the crash.

4. Disable VPN or Proxy Apps
- These can interfere with Roblox’s servers and cause the app to close unexpectedly.

5. Ensure Sufficient Storage and Memory
- Ensure your device has at least 1GB free storage.
- Close other apps running in the background to free up RAM.

6. Reinstall Roblox
- Uninstall the Roblox app completely.
- Restart your device, then reinstall the latest version fresh from Google Play Store.

If none of these solve the crashes and you see no error messages, it might be a more specific device compatibility or software conflict issue. In that case, contacting Roblox Support at [email protected] with details about your device model and crash behavior is a good next step.

Here are some helpful discussion threads where users reported similar crashes and solutions:
- Roblox always crashes on Android
- Roblox app crashes immediately after I open it
- General fixes for Roblox crashing

Give these a try and let me know what happens! Are you satisfied with the solution I provided?