[VeryFit] Phone not connecting with watch

M
Marge Griffiths
8 months ago In VeryFit
Phone not connecting with watch

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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8 months ago

Hi! I see your VeryFit app on your iPhone isn’t connecting with your watch. Let’s sort this out together. Could you tell me a bit more about what’s happening? For example, does the app show the watch as disconnected, or does it fail to find the watch at all? Have you recently updated the app, the watch firmware, or your iPhone OS?

Meanwhile, here’s a straightforward set of steps to try that can often fix connection issues:

1. Restart Both Devices
Power off your watch and your iPhone, then turn them back on. This simple step refreshes both devices’ connections.

2. Check Bluetooth and Proximity
Make sure Bluetooth on your iPhone is turned on and that the watch is close to your phone during pairing.

3. Update the VeryFit App
Confirm the app is updated to the latest version through the App Store.

4. Check App Permissions
Go to your iPhone’s Settings > Privacy & Security, and ensure VeryFit has permissions for Bluetooth, Location, and Background App Refresh. These are needed for smooth syncing.

5. Clear App Cache or Reinstall
Since iOS doesn’t have a direct cache clear, uninstall the VeryFit app, then reinstall it. This clears corrupted data that might block syncing.

6. Unpair and Re-pair Your Watch
If the watch appeared paired but is not syncing, unpair it in the app, restart both devices again, and set up the watch from scratch within the VeryFit app.

If you’ve already tried some or all of these, just let me know which ones, so I can guide you deeper or suggest alternative steps.

Are you satisfied with this approach, or did you notice anything specific during the connection attempt?

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