Hi there! I’m sorry to hear that your MoboReels subscription isn’t showing up. Let's figure this out together.

First, could you please confirm a few details?
1. How did you purchase the subscription (via app store, directly through the website, etc.)?
2. Have you tried restarting the app or your Mac?
3. Are you currently logged into the same account that you used to purchase the subscription?

Knowing these details will help me guide you through the right steps.

through the apple app. I’ve restarted my iPad and redownloaded the app

Thanks for the extra details! Since you purchased the subscription through the Apple App Store and have already tried restarting your iPad and redownloading the app, let's take a couple of additional steps to resolve this.

1. Verify Your Subscription Status:
- Open the Settings app on your iPad.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Look for MoboReels in the list and check if it shows an active subscription.

2. Sign Out and Back In:
- In the Settings app, tap your Apple ID.
- Scroll down and choose Sign Out.
- Restart your iPad.
- Go back to Settings and sign in again with your Apple ID.

3. Update Your iPad (if applicable):
- Sometimes software updates can help resolve issues with app subscriptions.
- To check for updates, go to Settings > General > Software Update.

If you still don’t see your subscription after trying these steps, please let me know, and we can explore further options or check if there are any issues on the MoboReels server side. Also, if it turns out the issue persists, we can consider contacting support at [email protected] for deeper assistance.

Are you satisfied with the solution I provided so far?