[Arby's] Not working

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Marilyn Kay Ellison
8 months ago In Arby's
Not working

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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8 months ago

Hi! I see you're having trouble with an AR app, but I want to better understand what exactly is "not working" for you. Could you tell me more about the problem? For example, is the app not opening, crashing, freezing, or failing to display the augmented reality features? Also, is this happening with a specific AR app or all AR apps on your iPhone running iOS 15.8.4?

Once I have that info, I can guide you through the best troubleshooting steps. Looking forward to helping!

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Marilyn Kay Ellison
8 months ago

Arby’s app not working. Freezes on Arby’s intro

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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8 months ago

Thanks for the details about Arby’s app freezing on the intro screen! That helps me understand better.

Since you’re on an iPhone with iOS 15.8.4, here are some steps you can try to fix the app freezing at startup:

1. Force Close the App and Restart It
- Swipe up from the bottom (or double-click the Home button if your iPhone has one) to bring up the app switcher.
- Find the Arby’s app and swipe it up off the screen to close it.
- Open the app again and see if it loads.

2. Restart Your iPhone
- Hold the power button and either volume button until the "slide to power off" appears. Slide to turn off.
- After your iPhone shuts off, hold the power button again until it restarts.
- Try the Arby’s app.

3. Check for App Updates
- Open the App Store, tap your profile icon at the top right, scroll down to see if Arby's has an update pending.
- Updating can fix known bugs causing freezes.

4. Reinstall the App
- Press and hold the Arby’s app icon on the Home screen until it wiggles. Tap the 'X' or "Remove App."
- Go back to the App Store, search for Arby’s, and reinstall it fresh.

5. Check Network Connection
- Sometimes the app freezes if the internet connection is weak or unstable.
- Try switching between Wi-Fi and cellular data or reset network settings in your iPhone Settings > General > Reset > Reset Network Settings.

If after these steps the problem continues, sometimes freezing on the intro screen is related to app-side server issues or bugs that require an update from Arby’s themselves. In that case, keeping the app updated and monitoring their social or support channels can help until a fix is released.

Here is a helpful video guide with similar steps for Arby’s app issues you might want to check out: How to Fix Arby's App Not Working 2025 (FULL GUIDE) - YouTube

Would you like me to help you go through any of these steps right now?

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