Hello! I understand you've signed back into the Dairy Queen app but noticed that all your points, order history, and rewards history have disappeared, and it prompted you to add your phone number again. Let's see how we can get this sorted out for you.

First, can you tell me if you recently switched to a new phone, updated the app, or created a new account by mistake? Sometimes, points and order histories are linked to the specific account profile (email or phone number) you used before.

Here’s what we can try step-by-step:

1. Double-check your login credentials: Make sure you’re signing into the same account as before. If you had used an email or phone number previously, use those to sign in. Sometimes logging in with a different method (phone vs email) can lead to a new “empty” account view.

2. Log out and log back in: Sometimes refreshing your account session fixes syncing issues. You can do this by going to the app’s settings, logging out, and then logging back in.

3. Check for app updates: Since you're on iOS 18.4.1, make sure the Dairy Queen app is up to date from the App Store. Updates can fix bugs affecting your account data display.

4. Contact Dairy Queen support within the app: If after the above steps your points and history are still missing, you can submit a request through the app’s help or support section. They have a Points and Rewards Support Form where you can explain your issue, and they can investigate account-specific problems from their side.

A note: If you recently switched to the Texas Dairy Queen app or a different version, account data might not transfer over, which causes history and points to go missing.

Would you like me to guide you on how to access that support form in the app? Or did any of the above steps sound like something you haven’t tried yet?