[Receipt Hog] I’m logged in but cannot move around in receipt hog

P
Pat
8 months ago In Receipt Hog
I’m logged in but cannot move around in receipt hog

Comments

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
8 months ago

Hi there! I see you're logged into Receipt Hog on your Mac, but you're having trouble moving around inside the app. Just to get a clearer picture, are you accessing Receipt Hog via a web browser on your Mac, or are you using the iOS app on a different device?

On a Mac with OS X 10.15.7, Receipt Hog functionality is typically accessed through a web browser since the app is primarily designed for mobile devices. Could you share which browser you’re using? Also, what exactly happens when you try to navigate—does the app freeze, pages not load, buttons not respond, or something else?

While I wait for your details, here’s a general approach we can take:

1. Browser Refresh and Cache Clear: Sometimes, web pages may not respond well due to cached data issues. Try refreshing the page (Cmd + R) or clearing your browser’s cache.

2. Try a Different Browser: If you're on Safari, try Chrome or Firefox to see if the issue persists.

3. Disable Browser Extensions: Some extensions might interfere with Receipt Hog’s functionality, especially ad blockers or script blockers. Temporarily disable extensions to test.

4. Network Check: Ensure your internet connection is stable. Sometimes, partial loading can cause navigation issues.

5. Logout and Login Again: Since you are logged in, try logging out fully and logging back in.

6. App vs Browser: If you’re trying the mobile app on your Mac via an emulator or another method, that might not be fully supported.

If you’re using the receipt hog iOS app on an iPhone or iPad, please let me know so I can give you mobile-specific troubleshooting steps.

Looking forward to your response, and we’ll get this working smoothly for you!

Leave a comment