[Receipt Hog] Cannot redeem Amazon gift card . After entering code given it says "it is not valid" & can't log in.

M
Marcia Wendel
1 year ago In Receipt Hog
Cannot redeem Amazon gift card . After entering code given it says "it is not valid" & can't log in.

Comments

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
1 year ago

Hi there! I understand you're having trouble redeeming your Amazon gift card and also can't log in, which can be quite perplexing. Let’s work through this together.

### Step 1: Confirm the Gift Card Code
First, let’s make sure the gift card code you entered is correct. Double-check that you're entering the code accurately, without any extra spaces or incorrect characters. If you're copying and pasting it, ensure that there are no hidden spaces or formatting issues.

### Step 2: Amazon Account Verification
Make sure the email address associated with your Amazon account matches the one you used to sign up for Receipt Hog. Sometimes mismatches can cause problems with redeeming gift cards.

### Step 3: Two-Step Verification
If you have two-step verification enabled on your Amazon account, it might be necessary to temporarily disable it while you attempt to redeem the gift card through Receipt Hog. After successfully redeeming, you can turn it back on. This has helped some users in the past1.

### Step 4: Logging In
For the login issue, confirm that you're using the correct email and password. If you've recently changed your password, make sure you're typing the new one correctly. If you're unsure, you can try resetting the password by following the instructions on the Receipt Hog help page2.

### Step 5: If Issues Persist
If you've tried all these steps and still cannot redeem the gift card or log in, it might be useful to check if there are any outages or issues noted on the Receipt Hog support site, or I can help you contact support directly at [email protected] for further assistance.

Please let me know how it goes or if you need further help with any of these steps! Are you satisfied with the solutions I provided?

M
Marcia Wendel
1 year ago

Also said need to update app

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
1 year ago

It seems like your Receipt Hog app might need an update, which is often necessary to resolve issues like redeeming codes or logging in. Let’s tackle this step by step!

### Step 1: Update the Receipt Hog App
1. Open the App Store on your iPhone.
2. Tap on your profile icon in the top right corner.
3. Scroll down to see any apps that need updating, and look for Receipt Hog on that list.
4. If it’s listed, tap Update next to it. If you don’t see it, you can search for "Receipt Hog" in the App Store and tap Update if available.

### Step 2: Restart the App
Once the app has updated, close it completely and then reopen it to see if you can now redeem the gift card and log in.

### Step 3: Retry the Gift Card Redemption
Now that you have the updated version:
1. Open the Receipt Hog app and log in.
2. Try entering your Amazon gift card code again.

### Step 4: Further Troubleshooting
If after updating the app you still encounter issues:
- Double-check the gift card code you entered.
- Ensure that your internet connection is stable.
- If problems persist, it might be a good idea to contact Receipt Hog support directly at [email protected] for more tailored assistance.

Please let me know how it goes, or if you need any further assistance with this process! Are you satisfied with the solution I provided?

Leave a comment