Hi! I understand your issue is that the free spins in the Tile Explorer app are not working. I'd like to help you get that sorted out. To start, could you tell me a little more about the problem? For example:

- Do the free spins simply not start when you try them, or do they start but the rewards don't appear?
- Are you encountering any error messages or app crashes during the spins?
- Have you noticed if this happens only after a specific update or on certain devices?

Knowing these details will help me guide you better. Meanwhile, let's try a few quick checks to rule out common causes on your Mac running OS X 10.15.7:

1. Ensure your Tile Explorer app is updated to the latest version via the App Store.
2. Confirm your Mac has a stable internet connection, as spins usually require real-time syncing.
3. Try restarting the app completely, or restart your Mac to clear any temporary glitches.
4. If the issue persists, try logging out of your account within the app and logging back in.

Have you tried any of these steps already? If so, which ones? That way, I can suggest more specific solutions to resolve the free spins problem.

free spins do not happen at all

Thanks for clarifying that the free spins do not happen at all in your Tile Explorer app. Since you're using a Mac with OS X 10.15.7, let's try some tailored steps to get to the bottom of this.

Here’s what I suggest:

1. Update the App: Verify that you have the most recent version of Tile Explorer installed from the App Store. Sometimes features like free spins can stop working if the app is outdated.

2. Check Internet Connection: Confirm that your Mac is connected to the internet without interruptions. The free spins usually require real-time communication with the game servers.

3. Restart the App and Device: Quit Tile Explorer fully (Cmd + Q), then reopen it. If that doesn’t work, restart your Mac to clear any temporary glitches.

4. Clear App Cache/Preferences: Though macOS apps often don’t have explicit cache clearing, quitting the app and restarting the system often simulates this. If you are comfortable, you can check for any app-related cache files in your user Library (~/Library/Containers or ~/Library/Application Support) related to Tile Explorer and move them temporarily to see if it helps.

5. Check Account and Login Status: Sometimes spins activate only when logged in properly. Try logging out of your Tile Explorer account in the app and logging back in.

6. Review In-App Notifications or Messages: Look for any messages or alerts inside the app hinting at reasons spins might be disabled, such as maintenance or cooldown periods.

7. Check for Known Issues: Based on recent reports, there may be temporary issues affecting spins in Tile Explorer. The developer’s official channels or community forums like Facebook mention the "gold tile" being stuck recently, which might relate to spins — sometimes these interruptions get fixed in updates or patches1.

If after these steps the free spins still do not work, please let me know if you see any error messages or unusual behavior when attempting a spin. That way, I can help investigate further or escalate to the support team.

Are you able to try these and update me on what happens?

How to fix Tile Explorer spins issue?

How to fix Tile Explorer spins issue?

Are there known bugs with Tile Explorer free spins?

Thanks for your question about known bugs with Tile Explorer's free spins. Based on recent information, there has been at least one reported issue related to the "gold tile" getting stuck in the game, which seems to affect certain features like free spins or rewards not triggering correctly. This could explain why your free spins do not happen at all. The developers are aware of this problem and users have discussed it on official channels like Facebook1.

Additionally, some players have reported issues with tiles or ads not functioning properly, which can also impact rewards from spins or levels. This seems to be a known but intermittent bug that the developers are working on2.

In light of this, here’s what you can do to try and fix the spins issue:

1. Make sure your Tile Explorer app is updated to the latest version, as bug fixes are often included in updates.
2. Restart the app after updating.
3. Check if there are any ongoing maintenance notices from the developer indicating known issues.
4. If the spins still don’t work, consider contacting the developer’s support directly to report your experience so they can investigate.

If you want, I can help guide you through checking for updates and reaching out to support. Are you interested in that?

Are you satisfied with the information and advice I provided?

Tile Explorer app update for free spins problem

Tile Explorer app update for free spins problem

Hi again! About the Tile Explorer app update related to the free spins problem, there was a recent known issue where a "gold tile" gets stuck, which can prevent free spins and related rewards from activating properly. The developers have acknowledged this glitch publicly and have been working on fixing it in updates1.

Also, users reported the game was down temporarily due to a system upgrade, which affected spins and access, but after that, the issue was resolved for most players4.

Here’s what you can do to make sure you have the latest fixes:
1. Open the Mac App Store.
2. Search for "Tile Explorer" and check if an update is available.
3. If yes, update the app to the latest version.
4. Restart the app after updating and try the free spins again.

If you have the latest version and still face issues, sometimes reinstalling the app can help clear lingering bugs. Also, keep an eye on official community pages or support for announcements on progress fixing spins glitches.

Would you like me to assist you step-by-step with updating or reinstalling the app on your Mac?

Are you satisfied with this guidance?

Tile Explorer app update for free spins problem

Tile Explorer app update for free spins problem

Hi! Regarding the "Tile Explorer app free spins update issue," here’s what I found that should help:

There has been a known problem where the "gold tile" in the game gets stuck, which directly affects free spins not triggering properly. The developers acknowledged this and have been working to fix it in updates. Players have discussed this issue on official channels like Facebook, where the team asked for help freeing the gold tile so spins and rewards can work again1.

Additionally, there was a temporary system upgrade when the game was down, which caused spins and other features to be unavailable. That was fixed afterward, and spins resumed working for many users7.

So, here’s what you should do to fix the free spins problem:

1. Update Tile Explorer:
- Open the Mac App Store on your macOS 10.15.7 device.
- Search for "Tile Explorer."
- If an update is available, install it. The update may include fixes for the spins issue.

2. Restart the App and Your Mac:
- Quit Tile Explorer completely (press Cmd + Q).
- Restart your Mac to clear any temporary glitches.
- Open the app again and try the free spins.

3. Check Official Channels:
- Keep an eye on Tile Explorer’s Facebook page or support forums for any ongoing announcements about spins and updates.

4. Reinstall the App (if needed):
- If updates don’t fix it, try uninstalling Tile Explorer and reinstalling it fresh from the App Store.

If after trying these steps free spins are still not working, please let me know. I can help you with more detailed troubleshooting or escalate this to the developer for further support.

Would you like assistance with updating or reinstalling the app on your Mac?

Are you satisfied with this solution so far?

Are there recent updates causing Tile Explorer app glitches?

Hi! You asked if recent updates to the Tile Explorer app are causing glitches. Here’s what I found for your Mac running OS X 10.15.7:

While there are no widely reported major glitches tied specifically to the latest Tile Explorer updates on macOS, some users have experienced general app issues like crashes, spins not working, or tiles freezing after updates on various platforms1 2.

Common advice that has helped others includes:

1. Restarting the app and device after updates to clear any temporary bugs.
2. Ensuring the app is fully updated through the Mac App Store.
3. Reinstalling the app if glitches persist after updating.
4. Clearing cache or preferences, which on macOS sometimes means deleting specific app support files in your user Library folder.

Occasionally, there can be minor issues like ads or certain tiles being glitchy to click out of, but developers have been responsive to feedback and work on fixes5.

If you have recently updated Tile Explorer and are facing problems like free spins not working or the app crashing, I recommend:

- Checking for any newer updates that might fix these bugs.
- Restarting your Mac and the app.
- If that doesn't help, reinstall the app from the App Store.

If the problem continues, I can assist you further with troubleshooting or guide you on contacting the developer for support.

Would you like me to walk you through these steps? Are you satisfied with this information so far?