Hi there! I understand your Magic Earth Navigation & Maps app isn't automatically rerouting when you deviate from your planned route. Let's get that fixed for you.

To start, could you tell me a bit more? For example:
- Are you noticing this issue all the time or just occasionally?
- Have you checked if location permissions and GPS are properly enabled for the app?
- Is the app installed on your phone’s internal storage or an SD card?
- Have you tried any troubleshooting steps so far?

Meanwhile, here’s a step-by-step approach that usually helps with rerouting issues on Magic Earth, tailored for your Android 10 device:

1. Check Location Permissions
Make sure Magic Earth has permission for location access set to "Allow all the time" so it can track you in the background. You can check this in Settings > Apps > Magic Earth > Permissions > Location.

2. Enable High Accuracy Location Mode
Go to Settings > Location and ensure mode is set to High Accuracy. This uses GPS, WiFi, and mobile networks to get the best positioning.

3. Verify GPS Signal
Sometimes, a weak GPS signal causes the app not to detect that you’ve left the route. Try using the app outdoors or in a place with a clear view of the sky.

4. Reboot Your Device
Restarting can clear any temporary glitches affecting navigation apps.

5. Reinstall the App on Internal Storage
If the app is on an SD card, the system might have trouble accessing it reliably. Uninstall Magic Earth, remove the SD card temporarily, then reinstall the app to internal storage. After installation, you can reinsert the SD card and redownload any maps needed1.

6. Update the App
Verify that you are running the latest version of Magic Earth; updates contain bug fixes improving rerouting features.

If after these steps the problem persists, there might be deeper software issues or conflicts with your phone’s settings or other apps affecting location rerouting.

Could you try these and let me know how it goes? If needed, I can guide you through checking some advanced settings or alternative solutions.

Are you satisfied with these steps to start with?

Navigation does not automatically reroute

Thanks for following up! Since the navigation still doesn’t automatically reroute, let's dig a bit deeper.

Have you checked that the rerouting feature is actually enabled in the Magic Earth app? Sometimes it can be toggled off in the app’s navigation settings, so the automatic reroute won’t trigger. Here’s how to confirm and adjust this on your Android 10 device with Magic Earth:

1. Open the Magic Earth app.
2. Go to the main menu (usually the three lines or a gear icon).
3. Tap on Settings > Navigation Settings.
4. Look for an option like “Automatic Rerouting” or “Reroute Automatically” and ensure it is toggled ON.

If that is already enabled, since you mentioned it’s specifically an issue with rerouting, a few other points to consider:

- Magic Earth relies heavily on OpenStreetMap data. If the roads in your area are incomplete or missing updates on OpenStreetMap, the app might not detect route deviations well. You can check on OpenStreetMap or even contribute updates if you notice missing roads.
- Performing a clean reinstall of the app, specifically installing it on the internal storage rather than an SD card, can fix persistent quirks with map or routing data access2.
- In some cases, manual rerouting is required when the software can’t fully confirm your off-route position. When you see a warning icon on the navigation screen, tapping it can prompt the app to recalculate the route automatically3.

Could you please verify the rerouting toggle is ON in the app settings? Also, does the app show any warning icons when you deviate? This info will help me tailor next steps for you.

Let me know how it goes! Are you satisfied with this guidance so far?

Navigation does not automatically reroute

Thanks for letting me know the issue is still there. Since automatic rerouting in Magic Earth Navigation & Maps isn’t working on your Android 10 WebKit device, let’s try a few targeted checks based on common causes:

1. Check Developer Options Setting
Sometimes, if “Don’t keep activities” is enabled in Developer Options, it causes navigation apps like Magic Earth to lose background processing, which can prevent rerouting. To check this:
- Go to your device Settings
- Search for Developer Options (if hidden, tap Build Number 7 times in About Phone to enable it)
- Under the Apps section, make sure “Don’t keep activities” is OFF
If it was ON, turn it OFF and restart your phone. This often resolves rerouting issues1.

2. Ensure High Accuracy Location & Permissions
- Confirm the app has location permission “Allow all the time”
- Location mode set to High Accuracy (GPS + Wifi + mobile networks)

3. Check for Any Battery Optimization Restrictions
Battery saver modes or aggressive app management on some devices stop apps running in the background and can interfere with navigation rerouting.
- Go to Settings > Battery > Battery optimization and exclude Magic Earth from optimization.

4. Verify App’s Rerouting Setting
Double-check in Magic Earth app’s Navigation Settings that "Automatic Rerouting" is enabled.

5. Test in Different Locations
If GPS signals are weak or your region’s map data is incomplete (Magic Earth relies on OpenStreetMap data), rerouting can fail. Try testing rerouting in a different area with good GPS coverage.

6. Reinstall the App on Internal Storage
If installed on an SD card, consider uninstalling and reinstalling Magic Earth on internal storage — this removes data access issues that might block rerouting.

If these steps don’t fix it, the problem could be more specific to your device’s software or a bug in the current Magic Earth version. In that case, contacting Magic Earth support at [email protected] for deeper troubleshooting might be necessary.

Would you like me to walk you through checking these steps one by one? Are there any steps you've already tried? Let me know!

Are you satisfied with this plan so far?