Hi there! I understand you're having trouble logging into your AfroIntroductions account after being logged out. Let's see if we can get you back in smoothly.

To start, can you tell me if you get any specific error message when trying to log in? Also, have you tried resetting your password or checking if your username and password are correct?

Meanwhile, here are some basic steps to try:

1. Double-check your login credentials to ensure username and password are entered correctly.
2. If unsure, try resetting your password through the "Forgot Password" option.
3. Clear your browser cache and cookies on your WebKit browser. This can resolve session or loading issues.
- On Android 10, you can do this by going to your browser settings → Privacy → Clear browsing data → Select cookies and cached files → Clear data.
4. Restart your device and then try logging in again.

If these don’t work, let me know where it fails or what message you get. We can dig a little deeper from there. Have you tried any of these steps already?

I have tried but it's showing denied access

Thanks for the info that you’re seeing an “Access Denied” message. That helps clarify. Let’s try a few focused steps to resolve this issue on your Android 10 device using the WebKit browser:

1. Clear Browser Cache and Cookies
Old cached data or corrupted cookies may cause authorization errors. Please go to your browser settings → Privacy → Clear browsing data → select cookies and cached files → clear data. Then restart the browser and try logging in again.

2. Try Incognito/Private Mode or Another Browser
Sometimes browser extensions or saved data interfere with login. Open a new incognito/private tab or install a different browser to test logging in.

3. Check Your Internet Connection
Make sure your device is connected to a stable network. If you are using a VPN or proxy service, try disabling it as these can block access.

4. Verify Account Status
Occasionally, accounts may be temporarily restricted or require subscription/payment to access certain features. If you suspect this might be the case, verify your account status via the AfroIntroductions website or contact support.

5. Update Your App or Browser
Make sure your browser or AfroIntroductions app is updated to the latest version to avoid compatibility issues.

If you have already tried these and still face access denial, the issue might be account-related or server-side. In that case, contacting AfroIntroductions support at [email protected] with your account details will help them assist you directly. Also, clearing cache and trying different browsers or disabling VPNs are common fixes found reported by users with similar issues1 3.

Would you like me to guide you through clearing your cache step-by-step, or try logging in incognito? Let me know how you want to proceed!

Still showing error submitting your request. This is the second time I am having this issues.. the first time I downloaded the app, I subscribed immediately but they log me out the second day then I deleted the app.. now I said I should try again and they have logged me out yet again.. maybe the app is just not for me.

I can see why you'd feel discouraged after facing the same login troubles again, especially after subscribing. Let’s try to get to the bottom of this “error submitting your request” message together so you don’t feel stuck.

Since you mentioned this is the second time it’s happening — and the first time you were logged out the next day — it might be related to either account status or a server-side problem.

Here are some tailored steps we can take next:

1. Clear Cache and Cookies:
This often fixes submission errors caused by browser conflicts. Since you use a WebKit browser on Android 10, I can guide you through clearing cached data if you like.

2. Check your Subscription Status:
Sometimes, subscription payments don’t fully process or sync with your account immediately, causing access issues. Try logging in on the AfroIntroductions website (not the app) via a computer or alternate device and check if your subscription shows as active.

3. Avoid Multiple Logins:
Make sure you’re not logged in simultaneously on multiple devices, as this can sometimes cause session conflicts on AfroIntroductions.

4. Try Logging in on a Different Network:
Occasionally, network restrictions or VPN/proxy interference can block requests. Try switching to mobile data or a different Wi-Fi.

5. Update or Reinstall the App:
Since you deleted before, redownloading the latest version fresh might help clear any app glitches.

6. Contact AfroIntroductions Support:
If none of these work, it’s best to reach out directly to their support team at [email protected] with full details of your subscription and error message. They can check if there’s an issue specific to your account or payment.

I found that other users had similar login and access denial issues resolved through some of these steps, especially clearing cache and contacting support1 4.

Would you like me to walk you through clearing your browser cache? Or shall we try logging into the site on another device first to check your subscription status? Let me know how you want to proceed!