Hi there! Thanks for reaching out about the issue with the reverse hexes on Hexa Away level 1924. Just to make sure I understand your situation correctly: when you use the reverse hexes, instead of moving the pieces to their intended positions, they return all the way back to the start, right?

Let me help you troubleshoot this step by step:

1. Restart the Level: Sometimes, a quick restart clears any temporary glitches. Exit the level and reload it to see if the reverse hexes behave correctly.
2. Update the Game: Ensure your Hexa Away app is updated to the latest version available from the App Store. Developers often fix bugs, and your version might be outdated.
3. Check for Known Bugs: It’s possible this level has a known bug with reverse hexes. I wasn't able to find a direct walkthrough or fix specifically for level 1924’s reverse hex issue, but I recommend checking any official forums or the Hexa Away support site for patches or advice.
4. Reinstall the Game: If updates are current and the problem persists, try uninstalling and reinstalling Hexa Away. This can reset any corrupted game files that might be causing the reverse hex pieces to malfunction.
5. Contact Support: If none of these steps help, the issue might be more technical within the level design or server syncing. In that case, contacting Hexa Away support directly via their contact email might be the best path.

Could you please let me know if you’ve already tried any of these steps? Also, have you noticed this happening only on level 1924 or on other levels with reverse hexes, too? This info will help me guide you better!