Hi there! I understand that when you spin the wheel in Hexa Away, you're only getting coins and not other rewards, even after spinning 50+ times. Let's see if we can get that sorted out.
To help me understand better, could you tell me if you noticed any changes recently—like after an app update—or if the spinner used to give other rewards before? Also, do the spins seem to complete normally, or do they hang or reset unexpectedly?
Meanwhile, here are some steps to try that might help:
1. Restart the app: Close Hexa Away completely and relaunch it. Sometimes reward updates get stuck and a fresh start clears that.
2. Clear cache: On your Android device, go to Settings > Apps > Hexa Away > Storage, then tap “Clear Cache.” This removes temporary files that could cause display issues without deleting your progress.
3. Check for app updates: Make sure you have the latest version of Hexa Away from your app store. Developers sometimes fix reward or spinner glitches in new releases.
4. Ensure a stable internet connection: The spinner rewards might require online verification; weak or spotty connection could cause only coins to be recorded.
5. Wait a few spins: Sometimes the spinner is designed to give coins more frequently and the bigger rewards a bit less often, but still randomly. It might just be a coincidence.
If after these the spinner still only gives coins, it may be related to the app’s reward algorithm or a known issue. I didn't find anything specific in the search results about this problem, but some users mention only getting coins from the spinner frequently1.
If you'd like, I can help you contact Hexa Away support for a deeper investigation or to check if there’s an ongoing issue. How would you like to proceed?
Comments
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Hi there! I understand that when you spin the wheel in Hexa Away, you're only getting coins and not other rewards, even after spinning 50+ times. Let's see if we can get that sorted out.
To help me understand better, could you tell me if you noticed any changes recently—like after an app update—or if the spinner used to give other rewards before? Also, do the spins seem to complete normally, or do they hang or reset unexpectedly?
Meanwhile, here are some steps to try that might help:
1. Restart the app: Close Hexa Away completely and relaunch it. Sometimes reward updates get stuck and a fresh start clears that.
2. Clear cache: On your Android device, go to Settings > Apps > Hexa Away > Storage, then tap “Clear Cache.” This removes temporary files that could cause display issues without deleting your progress.
3. Check for app updates: Make sure you have the latest version of Hexa Away from your app store. Developers sometimes fix reward or spinner glitches in new releases.
4. Ensure a stable internet connection: The spinner rewards might require online verification; weak or spotty connection could cause only coins to be recorded.
5. Wait a few spins: Sometimes the spinner is designed to give coins more frequently and the bigger rewards a bit less often, but still randomly. It might just be a coincidence.
If after these the spinner still only gives coins, it may be related to the app’s reward algorithm or a known issue. I didn't find anything specific in the search results about this problem, but some users mention only getting coins from the spinner frequently1.
If you'd like, I can help you contact Hexa Away support for a deeper investigation or to check if there’s an ongoing issue. How would you like to proceed?