Hi! Thanks for reaching out. I understand you're entering your phone number correctly in Talabat, but it's still showing as wrong when you try to order. Let’s try to get to the bottom of this together.
To start, could you please confirm: 1. Are you including the country code correctly? Sometimes the app expects the number in international format (e.g., +971 for UAE). 2. Is the number you entered the same one registered to your Talabat account? 3. Are you typing only digits, without any extra spaces or characters? 4. Have you tried restarting the app or your device after entering the number?
Meanwhile, here’s a step-by-step solution you can try: 1. Double-check the phone number format. Try entering it with the country code, like +XXX followed by your number without leading zeros. 2. If you’re registered, go to your profile/account settings and verify if the phone number matches what you’re entering during checkout. 3. Clear the app cache: - Go to your Android device Settings > Apps > Talabat > Storage > Clear Cache. 4. Update the Talabat app to the latest version via the Play Store, if not done yet. 5. Log out and log back into your Talabat account to refresh your session. 6. Try placing the order again after these steps.
If it still doesn't accept your number, it might be an account validation issue on their backend. You can reach Talabat’s customer care directly at [email protected] or through their call center for further assistance1.
Let me know how this goes or if you want me to guide you through any steps! Are you currently logged in when trying to order?
Comments
Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
Followed by
Hi! Thanks for reaching out. I understand you're entering your phone number correctly in Talabat, but it's still showing as wrong when you try to order. Let’s try to get to the bottom of this together.
To start, could you please confirm:
1. Are you including the country code correctly? Sometimes the app expects the number in international format (e.g., +971 for UAE).
2. Is the number you entered the same one registered to your Talabat account?
3. Are you typing only digits, without any extra spaces or characters?
4. Have you tried restarting the app or your device after entering the number?
Meanwhile, here’s a step-by-step solution you can try:
1. Double-check the phone number format. Try entering it with the country code, like +XXX followed by your number without leading zeros.
2. If you’re registered, go to your profile/account settings and verify if the phone number matches what you’re entering during checkout.
3. Clear the app cache:
- Go to your Android device Settings > Apps > Talabat > Storage > Clear Cache.
4. Update the Talabat app to the latest version via the Play Store, if not done yet.
5. Log out and log back into your Talabat account to refresh your session.
6. Try placing the order again after these steps.
If it still doesn't accept your number, it might be an account validation issue on their backend. You can reach Talabat’s customer care directly at [email protected] or through their call center for further assistance1.
Let me know how this goes or if you want me to guide you through any steps! Are you currently logged in when trying to order?