Hi there! I understand that when you're making calls via the Doximity app on your Windows device using the WebKit browser, the calls are ending at about 20 seconds, with no ring on your end, but the person you’re calling still gets the call. Let me help you get this sorted.

First, just to clarify—are you using the Doximity Dialer within the app or browser? Also, is this happening with all calls or just specific contacts? Knowing this helps me tailor the fix better.

Meanwhile, here are some initial steps to try that often resolve this issue:

1. Check your internet connection: Since Doximity calls rely on good connectivity, make sure you’re on a stable WiFi or strong cellular connection. If you’re on WiFi, try toggling it off and back on or switch to cellular data temporarily to see if that improves call behavior.

2. Restart the app/browser: Close the Doximity app or tab completely and reopen it. Sometimes, refreshing the session clears glitches causing calls to drop early.

3. Clear cache and cookies on your WebKit browser: Sometimes cached data can interfere with call signaling. Go to your browser settings and clear browsing data, then log back into Doximity.

4. Update your app or browser: Ensure you have the latest version installed or updated. Outdated versions can have bugs with call handling.

If those don’t fix it, one known cause related to calls ending at 20 seconds with no ring is due to dialer configuration issues or insufficient permissions to the microphone/speakers. On Windows, you can:

5. Check microphone and speaker permissions: Go to Settings > Privacy > Microphone, and ensure the browser or app has permission to access the microphone. Also check sound output settings.

6. Review firewall or VPN settings: Sometimes security software might block parts of the call protocol. Temporarily disabling firewall or VPN could identify if that’s causing the early hang-up.

If after trying these steps, the calls still end at 20 seconds with no ring, it might be an internal dialer configuration issue or an account-specific problem that would need deeper investigation.

Would you be comfortable testing these steps and letting me know which you’ve tried or if you encounter any difficulties following them? That way I can guide you further or escalate appropriately.

You can also check Doximity’s official dialer troubleshooting guide here for additional tips: Dialer Troubleshooting Tips

Looking forward to helping you get this resolved! Are you satisfied with these initial steps?