Hi! I understand you’re having trouble with Doximity fax, specifically that faxes won't load, and previews are not working across multiple computers. Let’s get this sorted out together.

Just to clarify a few things before I guide you through some steps:
1. Are you accessing Doximity fax via the web browser on these Windows 10 computers?
2. Which browsers are you using (e.g., Chrome, Edge, Firefox)?
3. Are all affected computers connected on the same network, or are they in different locations?
4. Have you noticed any recent changes to your network, firewall, or security settings that could impact loading content?

This info will help me tailor the solution for you. Meanwhile, here’s a straightforward approach to start:

### Step 1: Basic Checks and Refresh
- Try clearing the browser cache on the affected machines. Cached data can sometimes interfere with loading new content like fax previews.
- Restart the browser and reload the Doximity fax page.
- Ensure that any ad blockers or browser extensions are disabled temporarily as these can block loading content.

### Step 2: Network and Permissions
- Confirm that the network allows file previews to load—sometimes security or firewall settings block the necessary content.
- Make sure popups and JavaScript are enabled for doximity.com. Fax previews rely on these to display.

### Step 3: Check for Updates
- Make sure the browsers are up to date on each machine. Older versions might cause compatibility issues.
- Also, ensure Windows 10 is updated to the latest version for best compatibility.

### Step 4: Try Another Browser
- On a problem computer, try accessing Doximity fax with a different browser to see if it’s browser-specific.

### Step 5: Account and Service Status
- Log out and log back into Doximity to refresh your session.
- Occasionally, if the fax service is experiencing outages or maintenance, it could affect loading. You can check for known issues on official Doximity support pages.

If none of these steps help, please let me know what you tried and the results. We can then explore deeper settings like browser developer tools for error messages or check for any server-side issues.

Would you be able to provide the details I mentioned? That way, I can better pinpoint the cause and guide you precisely.

Are you satisfied with these first steps I provided?

Windows 11. It was working fine part of yesterday.

Thanks for the update that you’re on Windows 11 and the fax issue started just after it was working fine yesterday. Sometimes, updates to Windows or changes in system settings can affect how apps like Doximity behave, especially with features like loading and previewing faxes.

Let's try a few focused steps for Windows 11 that might resolve this:

### Step 1: Restart and Check for Windows Updates
- Restart your computer if you haven’t already since the problem started—this can often clear temporary glitches.
- Then, check for any pending Windows updates and install them. Sometimes recent updates may not be fully applied until reboot, or there might be newer patches that fix compatibility issues.

### Step 2: Clear Browser Cache and Data
Even on Windows 11, browsers store data that may cause loading issues. Since you’re using WebKit-based browsers (likely Edge or Chrome here):
- Open browser settings > Privacy and security > Clear browsing data.
- Clear cached images and files and cookies for the Doximity website.
- Restart the browser and try loading the fax again.

### Step 3: Compatibility and Permissions
- Right-click the browser shortcut, choose Properties > Compatibility tab, and disable any compatibility modes. Sometimes these modes can interfere with modern web functionality.
- Ensure browser permissions allow pop-ups and JavaScript for doximity.com, as fax previews rely on these.

### Step 4: Test Another Browser
Try using a different browser on the same Windows 11 machine to see if the problem is browser-specific. For instance, if you use Edge, try Chrome or Firefox.

### Step 5: Check Doximity Status
Sometimes service interruptions might cause content loading issues. You may check if Doximity is having outages or performance issues:
Doximity Status

If all these steps don’t restore fax functionality, please tell me which browsers you’ve tried and the behaviors you see (e.g., error messages or blank previews). I can dig deeper or suggest contacting Doximity support if it might be an account or service-level issue.

Does this sound good so far? Would you like to try these Windows 11-specific steps first?