To resolve the issue you're experiencing with the Earnify app, where you receive the message "sorry there was a problem" during sign-in, follow these steps:

1. Check Internet Connection
Ensure that you have a stable internet connection. A weak or unstable connection can lead to issues while trying to sign in.

2. Update the App
Make sure that you are using the latest version of the Earnify app. Open the Microsoft Store on your Windows device, search for Earnify, and check if there are any available updates.

3. Clear App Cache and Data
Clearing the cache may help resolve sign-in issues:
- Close the Earnify app.
- Go to your device settings.
- Navigate to the app management section and find Earnify.
- Select the option to clear cache and data. Note that this may log you out of the app.

4. Reinstall the App
If clearing the cache does not work, uninstall and then reinstall the Earnify app:
- Right-click on the Earnify application icon.
- Select 'Uninstall' and confirm.
- Go to the Microsoft Store, search for Earnify, and reinstall it.

5. Reset Your Password
If you're still unable to sign in:
- Visit the Earnify website or use the app to initiate a password reset.
- Follow the provided instructions to create a new password, then attempt to log in again.

6. Check for Account Issues
Ensure there are no issues with your Earnify account that might be causing the login problem. If necessary, contact Earnify's customer support for assistance.

7. Disable VPNs/Proxies
If you are using a VPN or proxy service, disable it temporarily. Some apps may have trouble connecting while these services are active.

8. Contact Customer Support
If you continue to experience problems after trying all of the above steps, reach out to Earnify support directly for further assistance.

By following these steps, you should be able to resolve the sign-in issue with the Earnify app. If the problem persists, contacting support will be your best option. - learn more - learn more