Hi there! I understand you're having an issue where your files appear for just a second after logging into TeraBox, then the screen goes blank. That can be really frustrating! Let’s try to troubleshoot it together.

Here are a few things we can check:

1. Clear Browser Cache: Sometimes, old cache files can cause display issues.
- In Chrome, click on the three dots in the upper right corner, go to "More Tools," then "Clear Browsing Data." Make sure to check "Cached images and files," then click "Clear data."
- In Edge, click on the three dots in the upper right corner, choose "Settings," then "Privacy, search, and services." Scroll to "Clear Browsing Data," and do the same.

2. Disable Extensions: Extensions might interfere with the functionality of the website.
- In Chrome, go to the three dots > "More Tools" > "Extensions," and disable any extensions.
- For Edge, click the three dots > "Extensions," and disable them there as well.

3. Try Incognito Mode: Open an Incognito window in Chrome (Ctrl + Shift + N) or a InPrivate window in Edge (Ctrl + Shift + N) to see if the problem persists. This mode runs without extensions.

4. Check Network Connection: Make sure your internet connection is stable. Sometimes, a slow connection can cause display issues.

5. Update Browser: Ensure your browsers are up-to-date. Sometimes older versions may have bugs that can be resolved in newer releases.

If you've tried all these steps and the issue persists, it might be useful to check the server status of TeraBox or consider using a different network temporarily.

Let me know how it goes, and if you encounter any specific error messages or behavior, feel free to share that with me! Are you satisfied with the solution I provided?

Login, see my files for 1 sec then it goes blank. In both Chrome/Edge/Incognito. Also happens on webpage

Thanks for the additional details. It sounds like the issue of the blank screen after logging into TeraBox is persisting even in Incognito mode and different browsers. Let's check a couple more things to get to the bottom of this.

1. Server Status: Sometimes, TeraBox can experience downtime or server issues that might affect file access. You can check the server status to see if there are any ongoing problems.

2. TeraBox Cache: Clearing the TeraBox cache specifically could help if it’s corrupted. This is usually done through the settings of the app or website, but if you're facing issues with the web app itself, make sure you've cleared your browser cache as mentioned earlier.

3. Firewall or Antivirus Settings: Occasionally, security software can block access to certain services. Check your firewall or antivirus settings to ensure that TeraBox is not being blocked. You may want to add it to exceptions or temporarily disable your antivirus to test if that resolves the issue.

4. Try a Different Network: If it's feasible, try logging in using a different Wi-Fi network or mobile data to rule out network issues.

5. Contact Support: If none of these steps help, the best course of action may be to reach out to TeraBox's support team directly. There may be specific issues with your account or settings that need their attention.

If you're still experiencing issues after trying these steps, let me know, and I’ll guide you on how to escalate this further. Are you satisfied with the solution I provided?

Why do files disappear on TeraBox after login?

When files disappear on TeraBox after you log in, it's usually not a case of outright deletion. Here are a few possible reasons and solutions for this issue:

1. Display or Loading Issues: Sometimes, a temporary glitch might prevent files from loading correctly. In such cases, refreshing the page or logging out and back in can be helpful.

2. File Access Permissions: If files were shared with you, there might be permission issues that prevent them from displaying. Make sure you have the correct access rights.

3. Account Issues: Occasionally, problems related to your account (such as verification or subscription status) might affect file visibility. Confirm that your account is in good standing.

4. Files in Recycle Bin: If there was recent activity affecting your files, they might have been moved to the TeraBox Recycle Bin instead of being deleted. You can check the Recycle Bin within TeraBox to see if they’re there and restore them if needed1.

5. Technical Glitches or Bugs: If this issue occurs for multiple users, it might be indicative of a broader technical problem with TeraBox. Staying updated with TeraBox announcements or forums can provide insight into such outages or issues.

If your files aren't recoverable from the Recycle Bin or you suspect a more complex issue, I recommend reaching out to TeraBox support directly for assistance specific to your account.

I hope this information helps! Are you satisfied with the solutions I've provided?