Hi there! I’m really sorry to hear that you’re experiencing freezing and crashing issues with Hidden City. That can be quite frustrating! Let’s see if we can get this sorted out together.

First, could you tell me a bit more about when the game tends to freeze or crash? For example, does it happen after a specific action in the game or after a certain amount of time? Also, are there any error messages appearing when the crash happens?

In the meantime, here are a few general troubleshooting steps that might help resolve the issue:

1. Ensure your game and system are updated: Make sure that both Hidden City and your Windows 10 are up to date. Sometimes updates contain important fixes.

2. Check your internet connection: Since Hidden City relies on online connectivity, a weak or unstable connection can lead to problems. If possible, try connecting to a wired network instead of Wi-Fi.

3. Clear cache and temporary files:
- Open the Start menu and search for "Disk Cleanup."
- Select your system drive (usually C:) and choose "OK."
- Check the boxes for "Temporary files" and "System cache," then click "OK" to delete them.

4. Adjust graphics settings: If the game has high graphics settings enabled, consider lowering them to see if that stabilizes performance.

5. Reinstall the game: If none of the above works, uninstalling and reinstalling Hidden City might help fix any corrupted files.

If you continue experiencing issues after these steps, we might need to dive deeper into advanced settings or check for specific error messages that could give us more insight. Let me know how it goes, and we can take it from there! Are you satisfied with the solution I provided?

freezes after going to arrow location

Thank you for the additional information about the game freezing after going to the arrow location. Let's see what we can do to resolve this.

Here are some tailored troubleshooting steps that might help:

1. Check for Game Updates: Make sure your Hidden City game is up to date. Updates often include fixes for known issues, including freezing or crashing problems.

2. Clear Cache and Data: Sometimes, clearing the game’s cache can resolve performance issues. Since you’re on Windows 10, you can try the following:
- Press Windows + R to open the Run dialog.
- Type %localappdata% and hit Enter.
- Navigate to the folder for Hidden City and look for any temporary or cache files you can delete safely.

3. Stable Internet Connection: Ensure you have a solid and stable network connection. Instability can lead to freezing as the game struggles to fetch data. Connecting via a wired connection, if available, can help.

4. Try Changing Graphics Settings: Open Hidden City and look for graphics or visual settings within the game menu. Lowering these settings may help improve stability during gameplay.

5. Reinstall the Game: If none of those steps work, uninstalling and reinstalling Hidden City could remove corrupted files that may be causing the freeze. Just make sure to back up your game data if possible!

6. Monitor for Known Issues: There could be specific known issues related to the arrow location freezing. For additional support, you can check the Hidden City support page and forums to see if others have reported similar problems and possible fixes: Game Freezing | Fandom - Hidden City Wiki.

Let me know how these suggestions work out for you! Are you satisfied with the solution I provided?

Are there known bugs at specific locations in Hidden City?

Yes, there have been reported bugs in Hidden City, particularly in specific locations. Here are some resources where you can find more details about these issues:

1. G5 Games Support Page: This page lists known issues that players are currently facing. It's a good resource to check if there are any specific bugs related to the arrow location or others: Hidden City Support.

2. Fandom Wiki Tips & Tricks: This page not only provides gameplay advice but also contains discussions about bugs players might encounter: Hidden City Wiki - Tips & Tricks.

3. Ghosts and Glitches: In various community discussions, players have reported issues like invisible walls and other specific bugs affecting their progress: Invisible Wall Bug Discussion.

If the freezing at the arrow location appears to be a recurring problem among players, it might be helpful to report your experience to Hidden City support so they're aware of it, especially if it's not documented on their support page yet. You can reach them at [email protected].

If you'd like further assistance or if there's something specific you'd like to explore, just let me know! Are you satisfied with the solution I provided?