[Hidden City] Not entering game

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Fiona Croft
1 year ago In Hidden City
Not entering game

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I understand you're having trouble getting into Hidden City. No worries, I'm here to help you figure this out! Can you tell me if you've seen any error messages, or if the game just gets stuck on a loading screen? Also, have you tried any troubleshooting steps already, like restarting the game or your computer?

Let’s work through this together!

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Fiona Croft
1 year ago

error 2147219195

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Thank you for sharing the error code 2147219195. This particular error usually indicates a problem with your game's local files, which might be corrupted or need resetting. Let's try to troubleshoot this issue step-by-step:

### Step 1: Repair the Game
1. Locate the game in your applications:
- Click on the Start Menu and open the Settings (you can also press the Windows key + I).
- Go to Apps, and find Hidden City in the list of installed applications.
2. Repair:
- Click on Hidden City, and select Advanced options.
- Click on the Repair button. This will attempt to fix any issues without affecting your game progress.

### Step 2: Reset the Game
If repairing doesn't work, you might need to reset it:
1. Follow the same steps to get to Advanced options in the app settings.
2. This time, click on Reset. Keep in mind that this may erase some data or settings.

### Step 3: Check for Windows Updates
Make sure your Windows is fully updated, as sometimes outdated systems can cause compatibility issues with games.
1. Open Settings again.
2. Go to Update & Security and click on Check for updates.

### Step 4: Reinstall the Game
If none of the above steps work, you might need to uninstall Hidden City and then reinstall it:
1. Go back to Apps, click on Hidden City, and select Uninstall.
2. After it’s uninstalled, reinstall it from the official source or your game library.

Let me know how it goes with these steps! If the issue persists, we may need to explore further options or verify if there’s a server issue with Hidden City. Are you satisfied with the solution I provided?

F
Fiona Croft
1 year ago

How to troubleshoot error 2147219195 on Windows?

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Great question! To troubleshoot error 2147219195 specifically on Windows for Hidden City, follow these steps:

### Step 1: Repair the Game Files
1. Open Settings: Click on the Start Menu and select Settings (you can also press Windows key + I).
2. Explore Apps: Go to Apps and find Hidden City in the list.
3. Advanced Options: Click on Hidden City, and then click on Advanced options.
4. Repair: Hit the Repair button. This will fix any corrupted files without deleting your progress.

### Step 2: Reset the Game
If the repair doesn't resolve the issue:
1. Advanced Options: Return to the same section in Apps.
2. Reset: Click the Reset button. It will reset the game, but you risk losing progress, so make sure you're okay with that.

### Step 3: Check for Updates
Ensure your Windows is fully updated:
1. Open Update & Security: Go back to Settings and select Update & Security.
2. Check for Updates: Click on Check for updates to ensure everything is up to date.

### Step 4: Reinstall the Game
If the problem continues:
1. Uninstall: Navigate back to Apps, select Hidden City, and click Uninstall.
2. Reinstall: After it's removed, download and reinstall the game from the official source or your game library.

### Step 5: Verify Network Connection
Sometimes, issues arise from connectivity. Ensure that your internet connection is stable while playing.

### Step 6: Check Server Status
It may also help to check if there are any ongoing server issues with Hidden City, as that could impact game accessibility.

If you've tried all these steps and the issue persists, please let me know! We can consider reaching out to Hidden City's support at [email protected] for further assistance. Are you satisfied with the solution I provided?

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