Hi there! I see that your Trivia Star app is stuck on the gem screen and won’t let you get to the game. Let's work together to get you back to playing.

To start, may I ask if you have already tried closing the app completely and restarting it? Also, are you connected to a stable internet network while trying to play? Knowing this will help me guide you better.

In the meantime, here are some troubleshooting steps tailored for your device running Android 10 with WebKit:

1. Force Close the App
- Go to your device’s Settings.
- Select "Apps" or "Applications."
- Find Trivia Star in the list and tap it.
- Choose "Force Stop" to fully close the app.

2. Clear Cache
- In the same app info page, tap on "Storage."
- Select "Clear Cache" (this will remove temporary files which might be causing the freeze).

3. Restart Your Device
- Turn your phone off and on again to refresh system resources.

4. Check for App Updates
- Visit the app store you use and verify if an update is available for Trivia Star. Sometimes, bugs are fixed in newer versions.

5. Reinstall the App
- If the issue persists, uninstall Trivia Star and then reinstall it fresh.
- This clears any corrupted data that might be causing the problem.

If you’ve tried these and still cannot get past the gem screen, it could be an issue with server connectivity or a bug specifically recent to 2023 versions. Let me know what you’ve tried and how it goes—then we can dig deeper or explore other options!

Are you able to try the steps and report back?