Hi there! I understand that there seems to be a discrepancy with the total amount recognized from your receipt submission. The amount showing is $41.22 instead of the expected $75.07. Let’s see how we can sort this out.

First, could you please confirm a few details for me?
1. Was the receipt clear and legible in the picture you submitted?
2. Did the receipt contain any items that might have been misinterpreted by the app, such as discounts or promotions that could affect the total?
3. Have you previously experienced similar issues, or is this the first time?

Once I have more information, I’ll guide you through the next steps!

I took a second picture to clarify the total and it put it as a duplicate duplicate receiptI took a second picture to clarify the total and it put it as a duplicate duplicate receipt

Thank you for the additional information! It seems that the second picture you submitted has been flagged as a duplicate receipt, which can happen if the app recognizes it as the same submission even if it’s meant to clarify the pricing.

Here’s what we can do to resolve this issue:

1. Check for Duplicate Submissions: First, you can verify if the original receipt submission is still in your activity tab. If it's showing as a duplicate, you may need to report that original receipt as "invalid" if you believe the amount was misinterpreted. You can do this by going to the Activity tab, tapping on the receipt, and selecting "Report an Issue." Once you submit your report, the receipt will be reviewed by the team3.

2. Avoiding Future Duplicates: To help prevent this in the future, make sure when taking pictures of receipts, they are clear and legible, showing the store name, date of purchase, and all items purchased. This helps the app accurately read the information4.

3. Contact Support if Necessary: If the receipt continues to be flagged as a duplicate after you've confirmed it’s indeed a new submission, you may want to reach out to CoinOut support directly at [email protected] for further help.

Let me know if this helps solve the issue or if you need more guidance!