Hi there! Thanks for reaching out. It sounds like you're having trouble tapping on today’s date at the bottom of the Golf Genius app screen to enter scores. Just to clarify, are you using the app on a mobile device, a tablet, or accessing through a browser on your Windows 10 device? Also, is the date not responding to taps, or is it partially obscured so you can’t physically reach it on the screen?
Meanwhile, I can suggest a few things to try to help with this:
1. Screen Orientation and Zoom: Sometimes the position of buttons can get tricky if the screen is zoomed in or in an awkward orientation. Try rotating your device or zooming out (Ctrl and minus key on Windows) in the browser to see if that brings the date fully into view.
2. Scroll or Swipe: Try scrolling or swiping the screen upwards gently. In some interfaces, the date might be at the bottom but you might need to scroll or drag the screen a bit to access it properly.
3. Clear Cache: If you are using a browser on Windows, sometimes clearing the cache helps with UI glitches. You can do this in your browser settings by clearing cached images and files.
4. Check for Updates: Make sure your Golf Genius app or the browser version you use is up to date. Sometimes UI issues are fixed in updates.
5. Use Keyboard Navigation: Since touching is difficult at the bottom, try using the Tab key on your keyboard to cycle through interactive elements on the page. When the date selection is highlighted, press Enter to select it.
6. Try a Different Browser: If you’re accessing via a browser on Windows, sometimes switching to another (Chrome, Edge, Firefox) can affect layout rendering and fix clickable areas.
If none of these steps help, it may be related to app or tournament setup settings restricting score entry or a display bug—they occasionally happen. In that case, contacting your club support or Golf Genius directly for tournament-specific assistance might be needed.
Could you let me know which device and platform you are using exactly, and if you have tried any of the above? That will help me guide you further.
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Emily Roberts
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Hi there! Thanks for reaching out. It sounds like you're having trouble tapping on today’s date at the bottom of the Golf Genius app screen to enter scores. Just to clarify, are you using the app on a mobile device, a tablet, or accessing through a browser on your Windows 10 device? Also, is the date not responding to taps, or is it partially obscured so you can’t physically reach it on the screen?
Meanwhile, I can suggest a few things to try to help with this:
1. Screen Orientation and Zoom: Sometimes the position of buttons can get tricky if the screen is zoomed in or in an awkward orientation. Try rotating your device or zooming out (Ctrl and minus key on Windows) in the browser to see if that brings the date fully into view.
2. Scroll or Swipe: Try scrolling or swiping the screen upwards gently. In some interfaces, the date might be at the bottom but you might need to scroll or drag the screen a bit to access it properly.
3. Clear Cache: If you are using a browser on Windows, sometimes clearing the cache helps with UI glitches. You can do this in your browser settings by clearing cached images and files.
4. Check for Updates: Make sure your Golf Genius app or the browser version you use is up to date. Sometimes UI issues are fixed in updates.
5. Use Keyboard Navigation: Since touching is difficult at the bottom, try using the Tab key on your keyboard to cycle through interactive elements on the page. When the date selection is highlighted, press Enter to select it.
6. Try a Different Browser: If you’re accessing via a browser on Windows, sometimes switching to another (Chrome, Edge, Firefox) can affect layout rendering and fix clickable areas.
If none of these steps help, it may be related to app or tournament setup settings restricting score entry or a display bug—they occasionally happen. In that case, contacting your club support or Golf Genius directly for tournament-specific assistance might be needed.
Could you let me know which device and platform you are using exactly, and if you have tried any of the above? That will help me guide you further.