Hi there! I see you're having trouble getting the Golf Genius app to go to the sign-in page. I'd love to help you get that sorted out. Could you tell me a bit more about what happens when you try to go to the sign-in page? For example, do you get any error messages, or does the page just stay blank or not respond?

Meanwhile, here are a few quick things we can check to get started:

1. Clear your browser cache and cookies: Sometimes old data can prevent pages from loading correctly. Since you're on Windows with a WebKit-based browser, you can usually clear cache in your browser settings under Privacy or History.

2. Try accessing the sign-in page directly: You can go straight to the login via this link: https://www.golfgenius.com/users/sign_in. Does this open for you?

3. Check your internet connection: Make sure your network is stable and not blocking the site.

4. Try a different browser or incognito mode: This helps rule out extensions or settings interfering.

If you've tried these steps already, please let me know which ones, and what the results were. That will help me guide you to the next best steps.

Are you able to try the direct sign-in link above and let me know what you see?

none worked

Thanks for trying those initial steps with no luck. Let's dig a bit deeper to get you to the sign-in page.

First, can I confirm—are you trying to access Golf Genius through the web browser only, or are you also using the Golf Genius app installed on your device?

Meanwhile, here are some additional steps that might help:

1. Check Golf Genius server status: Sometimes the service may experience outages that prevent login pages from loading. You can check if Golf Genius is experiencing any known issues here: https://status.golfgenius.com/. If there's an outage, you'll need to wait until the service is restored1.

2. Verify your login credentials: Double-check you are entering the correct email/username and password. Occasionally, site issues can appear if the login info is incorrect. If unsure, try resetting your password.

3. Disable VPN or Proxy (if any): VPNs or proxies might interfere with web connections to Golf Genius. Try turning these off temporarily to see if the sign-in page loads.

4. Try from a different network: Switching to another Wi-Fi or using mobile data might rule out any network-specific blocks.

5. Browser settings: Make sure JavaScript is enabled, and pop-up blockers or security extensions are not blocking parts of the sign-in page.

If after confirming these factors the page still doesn’t load, could you share any error messages or screenshots you see? This will help me narrow down the problem further.

Are you signed up as a club manager, event manager, or a player? Some access restrictions exist depending on roles which might affect sign-in capability5.

Let me know how these steps go or if you'd like me to guide you through any of them!