When the MaxPreps app freezes after you select the 'athlete' role, it's often due to general app performance issues or conflicts with cached data. This is a known problem that users have reported, and there are some troubleshooting steps you can try to resolve it:

- Clear Data and Cache (Android): Go to your device settings, find Apps > MaxPreps > Storage, and select Clear Data. This action erases both app data and cache, often resolving freezing or crashing issues. After clearing, restart the MaxPreps app1.
- Update the App: Ensure you have the latest version of MaxPreps installed. Go to the App Store (iOS) or Google Play Store (Android) and check for updates. Developers often release fixes for such bugs in newer versions2.
- Restart Your Device: After performing the above steps, a device restart can help clear lingering issues.
- Reinstall the App: If the issue persists, try uninstalling and then reinstalling MaxPreps. This often replaces corrupted files that may be causing the freeze2.
- Contact Support: If none of these solutions work, it’s possible the issue is related to your specific account or device. Submit a request through the MaxPreps support portal explaining the exact steps and circumstances when the freeze occurs so they can provide targeted assistance3.

These steps address the most common causes for app freezing when selecting roles like 'athlete'. If the problem continues after trying all suggestions above, it may be an unresolved bug, in which case reporting it to MaxPreps support is recommended.