Hi there! I understand you're facing an issue with your AUKEY Fit device, where it's only showing the file transfer mode and not opening fully. Let’s work together to get this sorted out.

1. Device Connection Check: First, ensure that the USB cable you're using is capable of data transfer, not just charging. Some cables only support power. If possible, try using a different USB cable that you know works for data transfer.

2. USB Settings on the Device:
- When you connect your AUKEY Fit to your computer, there should be a notification on your device that allows you to change the USB mode.
- Make sure to select "File Transfer" instead of just charging. You can typically find this option by swiping down from the top of the screen to view your notifications.

3. Restart Your Device: Sometimes, simply restarting your AUKEY Fit and your computer can resolve these kinds of connection issues.

4. Check for Software Updates: Make sure that both your AUKEY Fit and your computer's operating system are up to date. Sometimes an outdated software can cause problems.

5. Check the USB Port: Try connecting your device to a different USB port on your computer. Occasionally, certain ports may have issues sending data.

If these steps don’t resolve the issue, we might need to delve a bit deeper, possibly checking the device’s settings or even contacting higher-level support. Let me know how these steps go! Are you satisfied with the solutions I provided so far?

Device can't connect to watch beacuase only file transfer showing screen

Thanks for sharing more details! It sounds like your AUKEY Fit device is stuck in file transfer mode, which is preventing you from connecting to your watch. Let's tackle this step-by-step.

1. Restart the Devices: First, try restarting both your AUKEY Fit device and your watch. To restart the watch, press and hold the crown until you see the restart option. This can often refresh the connection settings.

2. Change USB Settings: When you connect your AUKEY Fit to your computer, swipe down from the top of the screen to access the notifications. If it shows "File Transfer," tap on it and look for an option to change it to "Charging" or "MTP" (Media Transfer Protocol). This is crucial for proper Bluetooth functionality.

3. Check Bluetooth Settings:
- Ensure that Bluetooth is turned on for both your AUKEY Fit and the watch.
- Make sure that the watch is in pairing mode. You usually do this by selecting the option to connect the device in the watch's settings.

4. Forget and Reconnect Devices: If your watch has been previously connected to your AUKEY Fit, try "forgetting" the device in both the watch's settings and your AUKEY Fit app settings. Then try to pair them again.

5. Factory Reset the Watch (if needed): If the connection still isn’t working, you may consider performing a factory reset on your watch. This will erase all data and settings, restoring it to its original state. Always back up important data first.

6. App Check: Make sure that your AUKEY Fit app is up to date, as this can also impact connectivity.

If these steps still don’t resolve the issue, please let me know, and we can look into more advanced troubleshooting options or escalate the matter to higher-level support. Are you satisfied with the solutions I provided so far?

Why does AUKEY Fit only show file transfer screen

It looks like the AUKEY Fit device is showing only the file transfer screen due to a few common reasons. Let’s go through some possibilities and how to address them.

1. Default USB Mode: The device may default to file transfer mode when connected to a computer. To change this, swipe down from the top of the screen once it's connected to see the notification options. Look for USB mode settings and switch it to "Media Transfer Protocol (MTP)" or "Charging" to regain control. This can help in connecting to the watch effectively.

2. USB Cable/Connection Issues: Sometimes, the USB cable being used may only support charging and not data transfer. Ensure that you're using a data-capable USB cable. If possible, try another cable to see if that resolves the issue.

3. Software Glitches: A minor glitch could cause this behavior. Restarting both the AUKEY Fit device and the watch can often clear up such glitches, allowing for a proper connection.

4. Bluetooth Connectivity: If the device remains stuck in file transfer mode, check your Bluetooth settings. Ensure that Bluetooth is turned on for both devices, and the watch is in pairing mode.

5. Factory Reset (if other methods fail): If none of the previous steps work, performing a factory reset may be needed. However, this will erase all personal settings and data on the watch, so please proceed with caution.

If you're looking for more user discussions about it, you can check forums here: file transfer smartwatch discussion on Reddit which might provide additional insights.

Please let me know if these suggestions help you resolve the issue or if you need further assistance! Are you satisfied with the solutions I provided?

Screen not opening only showing file transfer

It seems your AUKEY Fit device is stuck showing the file transfer screen, which can be a common issue. Let's try to resolve this together. I’ll pull some relevant information from my sources to help you further.

1. USB Mode Configuration: The first step is to change your USB connection settings:
- When you connect your AUKEY Fit to your computer, swipe down from the top of the screen to access the notification area. Tap on the selection that says "File Transfer" and check if there’s an option to change it to “Charge only” or “Media Transfer Protocol (MTP).” Sometimes, the settings can revert back to just charging, preventing it from opening correctly while connected.

2. Enable Developer Options (if applicable):
- Go to your AUKEY Fit settings. Navigate to About Phone > Software Info > and tap on Build Number 7 times. This will enable Developer Options.
- Within Developer Options, look for Default USB Configuration and ensure that File Transfer or MTP is set. This may help your device consistently stay in file transfer mode when connected1.

3. Check for Cable Issues: Ensure that your USB cable is capable of data transfer. Sometimes cables are only designed for charging. Trying a different USB cable can help resolve this issue.

4. Restart Both Devices: Restarting your AUKEY Fit and your watch can often help clear up minor glitches, enabling proper functionality.

5. Reconnecting Devices: If you've connected the devices previously, try forgetting the watch in your AUKEY Fit app and then reconnecting them. This helps refresh the connection parameters.

6. Factory Reset (if necessary): As a last resort, consider performing a factory reset on your watch after backing up any important data. This generally resolves lingering issues but will erase all personal settings.

If these steps do not resolve the issue, please let me know, and I can assist you with more advanced troubleshooting or escalate it as needed. Are you satisfied with the solutions I provided so far?