Hello! I understand your bebird camera shows a black screen even though it is connected, right? To help you better, may I ask if you have already tried restarting the bebird device and your computer? Sometimes simple restarts can resolve connection glitches.

In the meantime, here are some troubleshooting steps we can go through for your bebird camera on Windows 10:

1. Restart Both Devices: Turn off the bebird device and your computer, then turn them back on to refresh connections.

2. App Version Check: Ensure your bebird app is the latest version compatible with Windows 10. Older versions might not function properly.

3. Disconnect Mobile Data or Other Networks: If you have active mobile data or other Wi-Fi connections besides the bebird device’s Wi-Fi, disable them to prevent network conflicts.

4. Reinstall the App: Uninstall the bebird app, then reinstall it to clear any corrupted files.

5. Camera Lens Cleaning: Gently clean the camera lens with a microfiber cloth to remove any smudges or debris that might cause the screen to appear black.

6. Ensure Proper Connection Mode: Depending on your bebird model, make sure it’s connected via the correct method (Wi-Fi or Bluetooth) as per your device’s instructions.

If after these steps the camera still shows a black screen, please let me know if any error messages appear or if the device indicator lights behave unusually. Those details can help me guide you further.

Are you comfortable trying these steps and letting me know how it goes?