Hi! I see you're having trouble connecting your Bebird device even after uninstalling and reinstalling the app. Let's get to the bottom of this together. To start, could you tell me:

- Which Bebird device model you are using?
- Are you trying to connect via Wi-Fi or Bluetooth?
- Is the device fully charged?
- When you try to connect, do you get any error messages or does the app just fail to find the device?

Knowing these details will help me pinpoint the solution more accurately.

Meanwhile, here’s a general step-by-step approach we can try:

1. Charge the Device Fully: Make sure your Bebird device is charged for at least an hour with the original charger. Sometimes low battery can prevent connection.
2. Restart the Bebird Device: Press and hold the power button on the device for about 10 seconds to reset it.
3. Check the Wi-Fi or Bluetooth Connection:
- If connecting via Wi-Fi, go into your phone’s Wi-Fi settings and look for a network named similar to “Bebird” or the model number, then connect to it before opening the app.
- If Bluetooth, ensure Bluetooth is enabled on your phone and scan for the device in the app or system settings.
4. Clear Cache or Data of the Bebird App on Android:
- Go to Settings > Apps > Bebird > Storage > Clear Cache and Clear Data.
- Then reopen the app and try connecting again.
5. Try Another Phone if Possible: This helps identify if the issue is specific to your phone or the device itself.
6. Update Firmware: If the device connects temporarily, check within the app if a firmware update is available and install it. Firmware updates often fix connectivity bugs.

If these steps don’t resolve it, please let me know the details I requested earlier, and we can try some advanced troubleshooting. Also, I can reference some official Bebird instructions and community tips if needed[1][2][4].

Does this sound good to start?

It is a Bird E3 SE and it says that it's connected but I get no picture it just says searching for device I've done this for the last 2 days

Thanks for sharing those details about your Bebird E3 SE connection! Since the app says it's connected but still shows "searching for device" with no picture, let's try some more targeted steps:

1. Double Check Wi-Fi Connection: Please go to your phone’s Wi-Fi settings and make sure you are connected directly to the Bebird device’s Wi-Fi network (usually named something with Bebird or model E3 SE). Sometimes the phone reconnects to a different Wi-Fi network like your home router, which prevents the app from getting the video feed.

2. Turn Off Bluetooth & Mobile Data: Some users have found that disabling Bluetooth and cellular data temporarily helps the app maintain a stable connection to the device’s Wi-Fi, preventing the searching loop.

3. Restart Both Devices: Turn off your phone and the Bebird device, then power on the Bebird again and your phone. This can clear any lingering connection conflicts.

4. Clear App Cache and Data: Since you reinstalled, this might have been done, but to be thorough: Go to Settings > Apps > Bebird > Storage > Clear Cache and Clear Data, then relaunch the app.

5. Try Another Phone if Possible: To rule out device-specific compatibility issues, try connecting your Bebird E3 SE to another Android or iOS phone if available. This can help determine if the problem lies with your phone or the device.

6. Firmware Update: If you can ever get the device to connect temporarily, check inside the app’s settings for a firmware update and install it. Firmware fixes often resolve camera feed issues.

7. Disable VPNs or Proxy Servers: If your phone uses VPNs, proxies, or special network configurations, disable them as they may interfere with direct connection to the Bebird device Wi-Fi.

These steps address common causes where the device connects to Wi-Fi but video feed fails. If after this it still doesn’t show the camera image, there might be a hardware issue or rare app bug.

For reference, Bebird’s official troubleshooting also recommends similar steps and mentions disconnecting Bluetooth and mobile data during connection to resolve the black screen problem1 2.

Could you try these and let me know if the video feed appears? If not, we can explore further steps like factory resetting the device or escalating to Bebird support. How does that sound?