Hi there! I understand that your avatar in ROUVY is unexpectedly stopping during your ride and taking a while to restart. Let’s work together to find a solution for this.

First, could you please share if your trainer is connected via Bluetooth or ANT+? Also, have you noticed any specific patterns, like this happening more frequently on certain routes or conditions?

In the meantime, here are some initial troubleshooting steps you can follow:

1. Check Trainer Connection:
- Make sure your trainer is properly connected to the ROUVY app. Sometimes disconnecting and then reconnecting your trainer can help.
- If you’re using Bluetooth, try turning it off and on again.

2. Reduce Interference:
- If you have other devices around that use Bluetooth or ANT+, disconnect them from your trainer to minimize interference.

3. Software Update:
- Ensure that both the ROUVY app and your trainer’s firmware are up to date. Sometimes, delays can occur due to outdated software.

4. Calibration:
- Verify if your trainer needs calibration. Sometimes calibration issues can lead to inconsistent performance.

If these steps do not resolve the issue, I can help you explore more advanced troubleshooting or escalate to a higher level of support. Just let me know how it goes!