[Haylou Fun] The app is not working. Abnormal connection and I can not connect my watch witch my phone.

M
Mehard
1 year ago In Haylou Fun
The app is not working. Abnormal connection and I can not connect my watch witch my phone.

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Hi there! I understand that you’re having trouble with the Haylou Fun app showing an "abnormal connection" error and that your watch isn’t connecting with your phone. Let’s work through this together.

First, could you tell me a bit more about your phone model and its Bluetooth version? Also, have you tried any troubleshooting steps so far?

Meanwhile, here’s a simple step-by-step you can try:

1. Restart Bluetooth & Devices: Turn off Bluetooth on your phone, then turn it back on. Restart both your phone and your Haylou watch.

2. Check Internet Connection: The app needs a stable internet connection to work well. Ensure your phone is on Wi-Fi or has good mobile data.

3. Clear App Cache on Ubuntu: Since you mentioned using Ubuntu, if you’re using the app via an emulator or app package, try clearing the app cache/data or reinstalling the app.

4. Update the App & Firmware: Make sure the Haylou Fun app is updated to the latest version available. Also, check if your watch firmware has updates via the app.

5. Bluetooth Permissions: On your phone, ensure the app has all necessary permissions to access Bluetooth and location services—sometimes these impact connectivity.

6. Forget and Re-pair: In your phone’s Bluetooth settings, forget the Haylou watch device completely, then try pairing it again through the app.

If you have tried all these and still see "abnormal connection," it might be related to recent server or app-side issues reported by other users. There have been some reports of this error persisting despite normal troubleshooting1.

If this is the case, sometimes uninstalling and reinstalling the app, or switching between Wi-Fi and mobile data helps resolve temporary access problems.

Could you please share what steps you’ve already taken? That way I can give you more targeted advice. Also, let me know if your watch pairs with any other devices or if this problem is only with your phone.

I’m here to help you get this sorted!

M
Mehard
1 year ago

acount unregistered id

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Thanks for clarifying that you’re seeing an "account unregistered ID" message. This typically means the app does not recognize the ID you are trying to use to log in or connect your device. Let's address this step-by-step:

1. Check Account Registration: Ensure that you have actually registered an account in the Haylou Fun app using your email or social login (like Facebook or Apple). If you haven’t signed up yet, please do that first.

2. Use Correct Login Method: Sometimes users try to log in with an ID that isn’t registered or use a different method than they signed up with. For example, if you registered with email, don’t try to log in with Facebook.

3. Reset Password/Recover Account: If you think you have an account but can’t log in, try the "Forgot Password" option to reset your credentials.

4. Reinstall the App: Sometimes app cache or data corruption causes account errors. Uninstall and then reinstall the Haylou Fun app on your phone or emulator.

5. Network Connection: Confirm your phone’s internet connectivity is stable during sign-in, as network issues can also cause the “unregistered ID” problem.

6. Alternative Registration: Consider registering a new account with a different email or login method to see if you can proceed past the unregistered ID error.

If your watch is stuck from connecting due to this, unfortunately, the watch needs a valid account login to sync properly.

If the problem persists even after trying the above, it could be a temporary backend issue with Haylou’s servers affecting account verification, similar to reports by other users1.

Would you like me to assist you stepwise through account registration or password recovery? Also, let me know if you're using a particular sign-in method (email, Facebook, Apple), and I can guide you more precisely.

Are you satisfied with this advice so far?

M
Mehard
1 year ago

What causes unregistered ID errors in Haylou Fun?

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Thanks for your question about what causes "unregistered ID" errors in the Haylou Fun app. Based on information from users and general app behavior, here are the common causes:

1. Account Not Registered Properly: The ID you are trying to log in with has not been registered in the Haylou Fun system. This can happen if the account creation process was incomplete or if you’re using an incorrect email or social login.

2. Network or Server Issues: Sometimes network disruptions or temporary server problems on Haylou's side can cause the app to fail in verifying your ID correctly, leading to an "unregistered ID" error.

3. Incorrect Login Method: Logging in with a different method (e.g., using Facebook login when you originally registered with email) may result in the app treating your ID as unregistered.

4. App Data or Cache Corruption: Corrupted app data can interfere with account recognition. Clearing cache or reinstalling the app can help.

5. Outdated App Version: Using an outdated app might cause compatibility issues, including login problems.
<brIf you want detailed help on fixing this error, I’m happy to guide you through registration, account recovery, or app troubleshooting based on your setup.

Here is a similar discussion by other users experiencing login-related issues on Reddit for more context1.

Does this explanation help clarify the causes for you? Would you like to proceed with steps to resolve it?

M
Mehard
1 year ago

my country is not on list

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Thanks for letting me know that your country is not appearing in the Haylou Fun app’s country list. That can definitely affect your ability to register or connect properly.

Some apps restrict certain countries either because of regional licensing, server availability, or legal requirements. Here are a few options you can try:

1. Check for App Region Settings: Sometimes the app lets you manually select a region or language—try switching to a nearby country or a global option if available.

2. Use a VPN: Temporarily connect your phone or device via a VPN to a country where Haylou Fun is supported. This might let you create an account and connect your watch.

3. Contact Haylou Support: Since this can be a limitation on their side, you can email Haylou support at [email protected] explaining your country issue and asking for guidance.

4. Try Alternative Haylou Apps: Sometimes different Haylou apps support wider regions. If you’re open to it, you could see if other official Haylou apps work better in your location.
<br5. Use Web Registration if Available: Check if Haylou offers account registration or device management through a web portal that might not restrict your region.

Please let me know if you want detailed steps on setting up a VPN or reaching out to support. I’m here to help you get this working smoothly.

Are you satisfied with this guidance so far?

M
Mehard
1 year ago

in haylou app failed to locate

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Thank you for sharing that you’re encountering a "failed to locate" issue in the Haylou Fun app. This error usually relates to location services or permissions that are needed for the app to connect properly with your watch.

Since you’re on Ubuntu, and if you’re running the app via an Android emulator or similar environment, location services can sometimes not function correctly, causing the app to fail to "locate" your device.

Here’s a step-by-step approach to help resolve this:

1. Enable Location Services on Your Device
The Haylou Fun app requires access to your phone’s location to scan and connect with your watch via Bluetooth.
- Ensure Location Services (GPS) is enabled on your phone or emulator.
- On Ubuntu, if using an emulator like Anbox or another, check that it supports location services and that location is enabled.

2. Grant Location Permissions to the App
Make sure the Haylou Fun app has permission to access location services. Without this, the app may fail to find your watch.

3. Switch On Bluetooth and Make Your Watch Discoverable
- Confirm Bluetooth is enabled on your phone/Ubuntu device.
- Make sure your watch is powered on and in pairing mode so it’s discoverable.

4. Restart Devices and App
Sometimes a fresh start can clear temporary glitches. Restart your phone/emulator, watch, and reopen the Haylou Fun app.

5. Try Connecting Without VPN or Proxy
VPNs or network restrictions can occasionally interfere with device location detection—try disabling any VPN to test.

6. Update the App and Firmware
Ensure both the Haylou Fun app and your watch’s firmware are updated to the latest versions.

If you’re still unable to locate your watch after these steps, it might be related to limitations when running the app on non-standard environments like Ubuntu or emulators. Users have reported issues with app location services functioning fully outside of mobile devices1.

For smooth operation, the app ideally should be used on supported Android or iOS phones where permissions and services are fully integrated.

Would you like me to help you verify location permissions in your current setup or explore alternative connection methods? Let me know! Are you satisfied with these suggestions so far?

Leave a comment