Hi there! It sounds like your BorrowBox app is playing chapters at random rather than in order—does that capture your issue correctly? Could you tell me more about when this happens? For example, is it with a specific audiobook, or does it happen across all audiobooks? Also, are you listening via the app on your Windows device or another platform?

Once I understand a bit more, I can guide you through some steps to fix this. Meanwhile, here’s a general approach:

1. Check Playback Settings: Sometimes, audiobook apps have a shuffle or random play mode. In BorrowBox, there isn't a formal shuffle for audiobooks, but unusual behavior could come from a playback glitch. Look in the player interface for any 'shuffle' or similar icon and make sure it’s off.

2. Restart the App: Close the BorrowBox app completely on your device and reopen it. This often clears minor playback bugs.

3. Clear Cache or Data: On Windows (assuming you're using the web or a desktop app), try clearing your browser cache or app data. This helps fix corrupted temporary files.

4. Re-download the Audiobook: If the error happens only with one audiobook, try deleting and then redownloading that title. A corrupted download can cause playback errors.

5. Update or Reinstall the App: Make sure your BorrowBox app or browser is up-to-date. If needed, uninstall and reinstall the app.

If after trying these you still experience random chapter playback, it might be a deeper issue with the app or your account syncing.

Could you confirm which device and version of the BorrowBox app or browser you're using? That way, I can provide instructions tailored to your setup.

Are you okay trying these steps? Let me know how it goes or if you want me to walk you through any of them!