Hi! I understand your BorrowBox app keeps closing while you're reading a book. That can interrupt your reading flow, so let's get to the bottom of it. Could you tell me if this happens with all books or just a specific one? Also, when did this issue start—was it after an app update or a device change?

In the meantime, here are some steps tailored for your Android 10 device using the WebKit browser environment:

1. Restart Your Device: Sometimes, simply turning your device off and on again clears minor glitches.

2. Clear App Cache: On Android, go to Settings > Apps > BorrowBox > Storage > Clear Cache. This removes temporary files that might cause crashes without deleting your data.

3. Check for App Updates: Open the Google Play Store, check if the BorrowBox app has an available update, and install it to ensure you have the latest bug fixes.

4. Check Available Storage: Insufficient storage on your device can cause apps to crash. Verify you have enough free space (at least a few hundred MBs).

5. Reinstall the App: If you haven’t already, uninstall BorrowBox and then reinstall it. This can fix corrupted files. Logging back in will restore your library data.

6. Try Reading on Another Device or Web: If possible, try logging into your BorrowBox account on a different device or on a computer using Adobe Digital Editions to see if the problem persists.

If none of these help, it might be related to a specific book file or an app bug. In that case, I’d recommend using the app’s “Send Feedback” or contacting support at [email protected] with details about the book and your device.

Could you let me know if you’ve tried any of these steps already? That way, I can guide you better!

Are you satisfied with this initial guidance?